Auto inspection service near Milford, MA

I came into this autobody shop because I had always had excellent service. I needed my back light changed and they found that my battery was leaking acid and needed to be changed immediately. I was driving to New Jersey the next day, so I was very grateful that they found this problem and fixed it. Today I was driving home in the snow and my tire light went on. I drove back to them and they checked my tires and put air in them for no charge. I have always received wonderful service from this business and I would highly recommend them.

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring your Car There .

I love this place! My husband and I bring our Toyotas here for all services. They are fair, fast and kind. I love that they are a family owned business and treat their customers the same. We will be back! -Dawn

The owner is dishonest. I agreed with him to give me 10-15 dollars discount for both oil change and tyre rotation. However, at checkout, he didn't offer a detailed receipt. When I asked for one, he admitted that he used regular engine oil rather than the Mobil one which should be included in his oil change package. And I am pretty sure he only rotated 3 tires rather than 4, but I did not take picture of the order of tires beforehand to challenge him. I will never go there again!

Alexander Automotive Service is a full-service auto repair facility located in Sudbury, MA. We are capable of handling your maintenance and repair needs for all European, Asian, and domestic cars. If you are looking for a team of competent, communicative, and caring auto technicians then please come see us at Alexander Automotive Service! You will be happy you brought your car to us.