Towing service service near Norwood, MA

Excellent service.

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Kyle diagnosed and repaired our electrical problem, which dealership could not fix. Great, Great, Great work!!!!!!!!

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

There is NO BETTER PLACE to take your car for service, repair or estimates. There isn't anything they couldn't handle. I have been using them for years for fleet vehicles as well as my own personal car. Can't imagine taking it ANYWHERE else, ever. It's nice to find people you can trust.

Richie is a very honest mechanic, so happy I found him. I had some major problems with my brakes and he went above and beyond to get my car back to road worthy. He explained all repairs and costs. Highly recommended