Volkswagen service near Rowley, MA

My husband brought a van there to get repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody actually did ruin the van ... repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody

Quality workmanship, done with exceptional care.I damaged my rear fender a few weeks ago and went in for a free estimate. Shawn was very professional and assisted with my tight schedule by ordering and painting my new fender before I dropped my car off so that I could have minimal loss of use of my car. It was fixed in a day and looked fantastic. I highly recommend them.

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube

Excellent price and honest! Great job! Excelente preço e trabalho honesto. Ótimo trabalho, recomendo! Monique P

If I could give a negative number I would, but unfortunately it won't allow me to! I have been searching for a car for the last 2 months. I checked out some places here and there but couldn't seem to find one. I saw one this morning on AutoTrader, it was for 2012 Honda Accord LX-P. The issue was that the Pride Chevy was about 2 hours away from my house. So before I left I called the sales department. I spoke to a fellow named Sam (actually name) and asked him if the car was still available as I live far away and do not want to waste a trip. He reassured me that, it was available and that when I got there to ask for him. We hopped in the car and headed toward Lynn. We get there and are wandering around. I finally have to ask a random guy who looked like he worked there if there was a separate Honda side. I let him know that I spoke to a Sam and was asked to ask for him when I arrived. A few minutes later, Sam arrives. I introduce myself and shake his hand. He then tells me he is going to set me up with a consultant. What, wait, then what the hell does Sam do? Sam brings back this guy, no idea who his name is. Sam says to guy I'm going to pull the car up for her, set up her profile. We sit with the guy and he tells me that unfortunately the car was sold this morning. I tell him, I called before hand blah blah to make sure it was there, 2 hour drive... He looks up the "sold" car and starts raving about what a great steal that wasI asked him why he rave about a deal that we were driving up to see and is now gone. What purpose was that serving? He says that Sam didn't know the car was sold, the other side of the dealership sold it, blah blah. My question is why is Sam answering the phone if he can not provide correct answers. Pissed off I gather my things to leave. I'm then told that maybe the car wasn't sold and to hold on, they had to make a phone call. Meanwhile as I wait, my dad goes into an office. I walk over and see this man, slumped back in

A+ service, and i'll be staying her for all my wheel/suspension work. I ordered a set of winter tires from Tire Rack and Fahey came highly recommended on their site as well as here. I hit the shop with my winter rims to get them installed today and they found two cracks in two rims. I had been having trouble with one last year but thought it was the old tire. Fahey is sending the rims out and expects to get me back in next week. No charge for the hour of their time it took to help me out.

Fantastic people who will do anything they can to help you out. I recommend them to anyone I hear complaining about their car or mechanic.

It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.

I love it here. It's more expensive than some other oil changes, but they use Mobil 1, which'll keep your car running in tip top shape. I never ever have to wait for an oil change- I just drive up and they take me. They even throw in a quick front floor vacuum for free! They check all your fluids, belts, filters, etc. too, which is helpful. They let me know about a bad serpentine belt I had, and even though I opted to go to m regular mechanic to fix it, they were nice to let me know. My favorite part about this place is that there is always a really nice dog in the waiting room to wait with you

If you have an aging foreign car, these guys are the ones to go to. I am tired of paying dealership prices for my BMW and found reasonable prices at Unique Auto Care. Something was wrong with my parking brake, it was stuck and worn. The BMW dealership wanted 800, Unique did it for 550. A huge savings. Talk with Mike, the owner, he is a good guy, who tells you the truth about what you need and what you can wait on.