Ac and heating repair service near Saugus, MA

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M

STAY AWAY! Huge part $ markup, questionable work, and Nickle and Dime central. Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair. 4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install 'high end or gold plated rotors' on my car) Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job) Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I don't believe this charge to be outrageous. 6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less) Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldn't be in a more accessible location. 2 hours to change 6 spark plugs tells me they don't know what they are doing. Or this is another excessive charge. AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand) R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices I'm guessing its over 100%) Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure a

I will never go to this gas station again. The gas attendant was very rude and very slow. I believe his name is Richard. I hope he is not the owner.i hope the owner/owners let this employee go they will loose a ton of buisness due to this attendant.

Mass Ave Service Center is founded on trust, good quality repair and respect. We are proud to offer these values in our repairs and business practices so our customers keep coming back. The vehicles are service with our best experience and knowledge with best prices and quality in the area. So come by and see us today

Joe was able to quickly resolve two problems that had stumped multiple other auto repair shops. He is quick, efficient, and accurate with very good prices. I would HIGHLY recommend this business and plan to use him again in the near future.

I used to LOVE this place and I had been going here for years (since 2004). I believe they have switched managers or owners and now they are SCUM. When my windshield wipers broke they held my car hostage for days till a 'special part' they needed would come in. They kept forgetting to call me back with a quote. Finally, a few days later it started to rain and that was when 'Scott' called me back with a $700.00 quote. I told them to not touch my car and I went to go pick it up. Thank God it stopped raining when I got there. I took it to Pepboys right away. It took them 20 minutes to tighten a part and it cost me under 40 bucks. I tell everyone I can about these idiots.