Brake repair service near Wayland, MA

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

Been going here for over 12 years and can't express enough about the knowledge and courtesy of the shop owner and employees. Look forward to many more years of coming here!

WATCH YOUR WINDSHIELD WIPERS!! THEY RIP YOUR WINDSHIELD WIPERS SO YOU HAVE TO GET NEW ONES TO PASS INSPECTION. I WAS THERE 2 MONTHS AGO AND THEY DID IT TO 2 CARS IN FRONT OF ME AND MYSELF. MY HUSBAND WENT THERE THIS WEEK AND THE SAME THING JUST HAPPENED TO HIM..