Brake repair service near West Quincy, MA

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

For over 20 years, I have had all of my vehicles maintained and repaired by B&D, (plus extras like remote starters and sound equipment installed). The prices for parts and labor are transparent and reasonable, quotes for work are on target, my car functions beautifully, and I have consistently felt extremely well treated by everyone in this shop. I refer anyone I care about to B&D Automotive as a trustworthy, skilled resource.

There is NO BETTER PLACE to take your car for service, repair or estimates. There isn't anything they couldn't handle. I have been using them for years for fleet vehicles as well as my own personal car. Can't imagine taking it ANYWHERE else, ever. It's nice to find people you can trust.

These folks are probably the most caring and honest mechanics around. Unlike some of the national chain mechanics who try to up-sell you on everything, these guys are honest and do perfect work the first time. I promise you will be impressed with the quality of the people and the work. Mechanics like this are impossible to find today! HIGHLY RECOMMEND!

Professionals are hard to find so when you do find a professional we'll run auto repair shop, it's a true find. Mike's is such a place. Family owned and operated. Clean, honest, extremely competent. It's all that you want in 'your' neighborhood auto service center.