Audi service near Westford, MA

I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.

Full auto & tuck diagnostics and repair.

Took my BMW in and they did the best job! This auto shop just changed my life forever. These guys know what they're doing! Brian M.

These guys have always done right by us. They are very friendly and efficient. They also offer an awesome rewards program that allows you to build up for points for coupons. The coupons are automatically sent to you when you've saved up enough points, which are also tracked automatically. Besides the program, they give great advice about what needs to be now and in the future for our vehicles. Ryan S. Manchester, NH

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Gary's Auto Detailing provides auto detailing solutions in Norwood, MA. We offer several specials which can be viewed on our website along with other information relating to our company.

Great local auto shop in Milton! 5-Stars! Highly recommended! Good work!

Julie Hobbs and her father are by far the nastiest people I have ever had the misfortune to meet. They sell junk auction cars at ridicules prices and then become accusatory and down right rude when they are expected to do repairs. The first issue was preventing us from getting a sticker,that forced them make repairs. Their mechanic is quite efficient and pleasant, he really needs to leave there before he is tainted by their fraud. If you are willing to pay for major repairs yourself, as many other posters have I am sure you will get a great car. I personally had transmission problems, a broken frame, engine skipping, and power loss with in weeks of purchase. I then got yelled at and abused by them when I wanted repairs. Stay away for Hobbs.

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.