Emissions testing service near Camp Springs, MD

Had been going to this guy for 15 years. In April 2014 Took my car in, guy kept if first 2 weeks, didn't address the problem. Afterwards I had to return the vehicle 6 times and he still didn't repair the problem. Took the car to the dealer who found the problem and said GAC had installed a cheap aftermarket part (not OEM) that was incompatible with the vehicle that doesn't take aftermarket parts. This guy ripped me off and refuses to reimburse me. Also I asked from the beginning for the parts he replaced, he lied saying I never asked for the parts. He did the same thing to my daughter. I would never take my car back to this guy after the way he ripped me off.

This store conducted an MD Inspection on my car for $70. It manager, Bill, whiling giving me a FREE coffee, recommended a $1600 repair list so that my car can pass. I went to another nearby garage, and my car passed the same inspection for a just minor bulb replacement.

I wanted to wait to see how the repairs I received here worked out. Good news! My car is still running great. My car broke down nearby this place and I limped in to their parking lot and left the key in the drop box. They have a website that shows that they accept overnight and weekend vehicles, which was a reason why I dropped my car off there. I lucked out, because these guys did a great job. They were very clear about what was wrong when they called me, and they gave me good advice about the timing belt being changed. It's been a few long driving trips and my car is still running well and not overheating. They did a great job and if I lived closer to them, I'd take my car there again. John Kennedy

Took my truck their, was told id need a new wheel bearing, spindle, and hub. I told them if a stock one would fit I would take it just to get home (I have a dynatrack front end) I was informed the stock wouldn't fit, so I assumed I wouldn't be paying for any parts since they told me "you need to bring us the parts you want". When my bud went up to do the work himself, they charged $300 for the stock parts I was told wouldn't work!! Why did they order parts that didn't fit!! I shouldn't have to pay because they're to incompetent to do a little research before spending $300 of my money!! I have never been so dissatisfied with the customer service as I was with Newburg service center. I know every story is different, but this is typical of a garage taking advantage of an put of town customer who is already in enough of a pickle.