Ac and heating repair service near Edgewood, MD

Very poor customer service, and the three items cited as issues for failing state inspection turned out to be items that are not taking into consideration to pass or fail MD state inspection.

Hollenshades automotive is the best! I recently went in for a oil change. My car was serviced right on schedule. I used the free wifi they offer and conducted my business at the same time! It's nice to know I can depend on them. My time is important. Thanks!!

The said review on our shop was very dishonest. The unfortunate situation was this had been set up on a relay call I think things got miss translated in the conversation. This customer brought their truck in on a tow truck his vehicle wouldn't move. Found the transfer case bone dry. When we removed the transfer case fill plug smoke came rolling out. This a part that shouldn't have smoke coming out of it. On top of that the entire transfer case had multiple fluid leaks. So we recommended letting us pull it out and have it sent out to be rebuilt. And do to the rarity of the vehicle the rebuild shop couldn't give us but an estimated price. I relayed this to the customer. He choose not to let us go any farther. We had already had an hour of diagnostic time in it. He told us to stop right there. As into his vehicle being held hostage is just an outrageous allegation. We just asked for the bill be paid before it got removed our lot. I am sorry you feel this way. But you have made some very serious accusations that couldn't be farther from the truth. We are a family owned and ran shop. We haven't been in business for over 30 years by being dishonest or ripping our customers off. It's just not what we do. Again sorry you feel this way.

We strive to be the Mid-Atlantic's most complete European Auto Enthusiast's source. We are everything you could ever need, packed in one convenient location. R.A.I. offers factory replacement and performance parts retailing, a full service shop that specializes in European automotive repair and maintenance, custom tuning and fabrication, engineering, and development. We can handle any job put in front of us, no matter how big or small it may be.

These guys are top notch and are trustworthy. They always go above and beyond. With all the horror stories you hear about other mechanics, it is refreshing to have such honest and courteous mechanics right in our backyard. Brandon and his crew have been servicing my wife's car for the past year and a half and it's been an awesome experience. Do yourself and your car a favor and check them out. You will not regret it. -Samuel