The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
I've been going to Marv & Mikes for over 20 years. I have never been d... read more I've been going to Marv & Mikes for over 20 years. I have never been disappointed. When I married, my husband was a "dealership " person. He finally became frustrated with prices and poor service. I'm glad to be back to using Marv & Mike. They never fail me.
Great Bunch of Guys !!! They checked my air conditioning for .. FREE ... read more Great Bunch of Guys !!! They checked my air conditioning for .. FREE .. and added .. FREON. It worked immediately. NO CHARGE .. for the service or FREON !!! Not only are they a .. Full Service Shop .. but .. they do .. Transmission work .. also. I finally found a .. Trustworthy Service Center .. that I can tell my .. Family and Friends about !!! Thanks .. "All Star Automotive" .. for now keeping me cool in the hot summer !!! Jack
