Collision repair service near Laurel, MD

Fantastic job!! I did not even recognize my vehicle when I picked it up...& on top of everything they even gave it a wash. Very impressed.

Caution; be aware of Ourisman Volkswagen & Mazda of Rockville and their Collision Center. My vehicle was stolen from inside the shop with my own keys and totaled. They claim that they are not responsible for any damages that occurred. On Wednesday July 10, 2013, I dropped my car at the Ourisman Collision Center for a core support repair, they said it would take about one week. On Wednesday July 17, I received a call that my car had been stolen and given one version of events. I went to the shop on Thursday July 18, and was told a different version. According to the manager some one had removed a pane of glass from the bay door, opened the shop and walked through all the bays, about 4 or so, and found my Mini without a bumper. My keys were not left in the vehicle, but were placed on the techs toolbox. When the car was driven out of the shop, they closed the bay door and replaced the glass that they had removed. This happened some time Tuesday July 16. I got another surprise the next evening when I arrived home and found letter from D.C. Police Hit & Run Unit. My Mini was involved in a hit & run accident the night of Sunday July 14. I emailed a copy of the police report to Ourisman and called them the next day. They took a very long time responding to my email. Late in the day they sent an email to my insurance company According to consumer Affairs in Montgomery county the standard under the law is they should take reasonable care of your vehicle. They don't have to have alarms, lock boxes were they keep keys or cameras, so leaving keys is dangerous. You need to prove beyond a doubt that they were negligent. There is no protection, as a consumer, so I ask is this correct? I was lucky I have an amazing insurance company, and gold plated policy, they were great. But not all have this.

White Flint Collision Center is the name to keep in your phonebook for any type of auto repairs, especially those required as a result of an automobile accident. For more than 30 years, general manager John Joyce has led a team of specialists who share the same goals: old-fashioned service and complete customer satisfaction. Customers like knowing they have someone on their side, especially when it comes to dealing with auto repairs that are associated with insurance claims. We are a family business that treats customers like family. We want to develop long-term relations with every customer that walks through the door, and we work hard to achieve this goal by providing honest service and quality work at reasonable prices. It's no surprise that White Flint Collision Center inc. and its sister shop Auto Body Connection inc., located in Germantown, have grown mostly from referrals. It means a lot that the children of previous customers trusts us. Knowing you can enjoy complete peace of mind when you leave your insurance claims in the hands of our professionals. Their extensive experience dealing with insurance companies ensures that customers enjoy less stressful, more expeditious repairs. Such luxury is hard to find. What's more, these professionals use the latest collision repair technology to return the vehicle to pre-accident condition. A state of art frame machine aligns vehicles to original manufacturer specifications. Using the latest in paints and paint application systems can guarantee color matches on most vehicles. The list goes on and on. For mechanical repairs both these shops rank high as well. Technicians treat each vehicle like it was their own and use computer diagnostic equipment to ensure that problems are correctly repaired from the start. We also use genuine manufactures parts to ensure quality, and guarantee all work for as long as you own the vehicle. Isn't it time you enjoy this superior service that these specialists provide?

AVOID! This is the absolute worst auto repair place I have ever been to. Went there for a front brake job. From day one after the work there was rubbing and grinding when I applied the brakes, but decided to give it some time to "wear In." Took it back one month later and Mr. Kim, the manager, said he replaced the brake pads and tried to charge me for the pads even though the warranty was for 6 months. No improvement and finally took it to another shop where I had to pay for a 2nd brake job and the problem was solved.