Volkswagen service near Owings Mills, MD

Bart is the Best! I love the way he explains everything that I need to know about what's going on with my 745li. I would highly recommend Bart's Motor Works to anyone with a BMW....you will not be disappointed!

Horrible!! They took 30k to paint my 1967 Chevelle and help in the restoration - My life savings and lifelong dream, just recovering from cancer! I disassembled and then reassembled for them. The car paint is peeling and reacting; the emblems on each of the car are off - one emblem is 3 inches higher than the other. None of the body panels line up. The right side of the body sits on the frame, they destroyed the original hood, and welded emblem holes shut and then tried to re-drill them out and left a gaping hole under the emblem. I had them put new doors on and when they gutted the old ones and built the new ones, they put the old wing window seals back, when I had provided new ones that were opened and out of the bag when I got the car back. Car was towed back with no body bolts - car could have come off of the truck while being towed back to me, this has been a year ago and I still cannot get them to fix their MESS.. The whole car is ruined, was better and worth more before they started. The owner laughed at me when I asked for my money back. All that cost was only for paint and the labor. I handed it to them on a platter and got it back in a mess! Seeking legal action now!!! What a disaster, he took advantage! What’s worse is that I had even more problems pointed out to me from another shop who was installing the exhaust. So many problems from this shop and not enough room to write about them. And they laugh at me, have not tried to come get the car or even inspect the issues since August 2013!!! DO NOT USE THIS SHOP!! They will take advantage and ruin your dreams. And continually ask for more money while they have the vehicle, for other costs.

These guys are top notch and are trustworthy. They always go above and beyond. With all the horror stories you hear about other mechanics, it is refreshing to have such honest and courteous mechanics right in our backyard. Brandon and his crew have been servicing my wife's car for the past year and a half and it's been an awesome experience. Do yourself and your car a favor and check them out. You will not regret it. -Samuel

The said review on our shop was very dishonest. The unfortunate situation was this had been set up on a relay call I think things got miss translated in the conversation. This customer brought their truck in on a tow truck his vehicle wouldn't move. Found the transfer case bone dry. When we removed the transfer case fill plug smoke came rolling out. This a part that shouldn't have smoke coming out of it. On top of that the entire transfer case had multiple fluid leaks. So we recommended letting us pull it out and have it sent out to be rebuilt. And do to the rarity of the vehicle the rebuild shop couldn't give us but an estimated price. I relayed this to the customer. He choose not to let us go any farther. We had already had an hour of diagnostic time in it. He told us to stop right there. As into his vehicle being held hostage is just an outrageous allegation. We just asked for the bill be paid before it got removed our lot. I am sorry you feel this way. But you have made some very serious accusations that couldn't be farther from the truth. We are a family owned and ran shop. We haven't been in business for over 30 years by being dishonest or ripping our customers off. It's just not what we do. Again sorry you feel this way.

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.

Amazing service! After breaking down while passing through Baltimore, Michael and his team took great care of my BMW 325i and had me back on the road in a few hours. Honest and friendly, they delivered great results at a price about 15% lower than their initial quote. A+!