From the time I entered the front door, all employees were extremely h... read more From the time I entered the front door, all employees were extremely helpful. I mean from the front desk people, to the supervisor and especially my mechanic Jim. I referred a coworker of mine to the shop and he was extremely happy as well!! I will continue referring clients to them.
I received fast, honest and reliable service. BA Auto far exceeded my ... read more I received fast, honest and reliable service. BA Auto far exceeded my expectations and lived up to their positive reviews online. I had an unknown problem with my vehicle and didn't know what to expect. Of course I thought the worst and was anticipating an expensive repair. BA Auto diagnosed the issue and it ended up being a missing bolt and a few loose ones. They had my vehicle taken care of the same day and the charge was more than affordable. It was a huge relief to receive honest service at a more than reasonable rate. I'll be bringing my vehicle here for service when needed in the future! Serviced in September 2021.
I can't say enough about this place! Their customer service is excelle... read more I can't say enough about this place! Their customer service is excellent and their integrity is #1. I am a single woman and leery about shops that take advantage of that fact. You don't have to worry about that here. They work with you and make sure you get exactly what you need. If you are looking for honest, reliable mechanics Bransfield Motors is the place to go. You will not be disappointed! Adriane M. Baltimore, MD