Emissions testing service near Silver Spring, MD

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.

I was at this shop 3 times and paid expencive repair , at last repair for $1023 I paid, but wasn't happy that he lost my remote from the car and didn't want to refund $120 for Honda car Remote. After ugly dispute and arguments , he gave me new remote , which is not matching my car, he wasn't able to programm. Basically it is useless. He claimed that my car panel is not working , broken . But All worked before his service. I regret, That support his business 3 times. Bad Customer service ! Dianna Y.

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

Import Auto Service is fantastic!! I have been a loyal customer for over 15 years. I started going to Import when I had a 1986 Volvo and needed my air conditioning repaired. I took it the dealer who wanted $2,000 to fix which I did not want to pay for something needed only during the summer. I always do thorough research and Import Auto Service had great reviews from customers and the Better Business Bureau. I decided to take my car to Import - to my amazement, the total cost was $800.00 and included some other services. That was the beginning of a great and long lasting relationship. Import kept my Volvo on the road for many years - I sold the Volvo in 2010 and the new owner still drives it and (on my recommendation) takes it to Import for servicing. Import now services my current Volvo. I trust Import completely - they are honest, ethical and are committed to providing quality service and having satisfied customers. The staff is always very friendly and courteous and the mechanics are experienced and knowledgeable. Import's prices are significantly less than the dealers and they have saved me a lot of dollars over the years. I cannot say enough good things about my experiences with Import (in my 15+ years) and I have recommended many people to Import and will continue to do so. Thanks Import Auto Service!! Gloria S. Alexandria VA Volvo Repair