Saab service near Forest Lake, MN

Complete auto body, painting and general repair. Servicing the Twin Cities since 1987. Free Estimates.

I have been bringing my vehicle there for years to get tires. Never had a problem. Recently when I bought 4 tires and wanted them installed, I was told that there was an issue in removing the rear two and replacing them. There was no problem with the front 2. I was told that the rear two were torqued too tight, and that was the reason why they couldn't be removed. All 4 tires were torqued to the same tightness. So my question is, how could the front 2 be removed, but not the rear? I took it somewhere else, and they had no problem with removing the rear tires. Obviously, the person who was working on it had no idea what they were doing. Needless to say, I will not be bringing my vehicle back for any type of service. You should look closely at the people you have in your service department, and see what the problem is.

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

Great; professional; affordable; and courteous service

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee

A+ Service! Steve's Auto World MG started a Concierge service with my park n ride. I had them do an oil change. They picked my car up while I was at work. They texted me a detailed car report. Then they called to let me know I needed a tire rotation so I had them do that. I got back to the park n ride at the end of the day and there was my car in the same spot. The receipt was on my dash. They had washed my car AND vacuumed it out! I found a complimentary bottle of water and ice scraper in my cup holder. It is the little things that make a huge difference. I would certainly recommend Steve's Auto World! April T. Rogers, MN

Am always happy with their service.