Transmission repair service near Lakeville, MN

I have been coming here for a long time. Maybe 7 years. The service is always great, but they are pretty expensive. There was a time I needed some major engine work, and they quoted me over 5 grand to do something that I got an independent mechanic to do for about 1500, including parts. I will only go there as a matter of convenience now and for smaller repairs. Anything major, bring it elsewhere. I would love to give Steve at Southcross the business, but he prices himself out of the market.

Home of the Honest Mechanics The name Honest-1® speaks to an important point of difference. Honesty and integrity are the pillars which hold our system together and apart from competition. We thoroughly train and reinforce integrity in every service offering to the customer. Welcome to the Home of Honest Mechanics®. Honesty, Value and Support, and an unwavering commitment to our customers and our environment are the priorities of our corporate philosophy. We work hard to develop our brand through superior training, support, and a variety of franchise offerings including Area Representative/Master Franchises. We are America’s most trusted family of automotive maintenance and repair centers. This is not only our goal; it is our mission, and the heartbeat of how we work with our franchisees and our customers, making Honest-1® the most powerful automotive franchise experience in the industry.

HORRIBLE EXPERIENCE - DRIVER BEWARE. I own a 2002 Audi A6 Quattro - 161k miles on it. Sunday 4th of January as I was coming to a stoplight in Bloomington all of a sudden my car started running really bad, it felt like it was shaking under the hood, the engine light was flashing and something smelled like burning. So, I took it to South Imports in Bloomington, from a recommendation. I walked in on Monday the 5th of January and told them my car’s symptom. My car started shaking + the engine light flashing, car smelled like burning. I think it's the coil, can you check that for me please and replace the coils if it is? Then two days later said they didn't know what was wrong with it. Said they wanted to do a $380 diagnostic (me, figuring I had no other choice, said ok), then I didn't hear from them. Then they said they'd do a compression test (I didn't ask how much that would be, but should have). The next day. They said the compression checked out good. Still said they didn't know what was wrong with it. Then next 3 days (Thurs-Fri-Sat) I had work, so not sure if they tried to call but I was not available to call them. I talked to them like on Thurs or Fri and say, oh... "We see there is a burned up coil and we will test something just for fun." After $200+ in rental cars I really don't know what they mean by just for fun. Especially upset after I came in there with a burned up coil and I thought that was the problem *based on Google searches and the codes*. So they told me my timing was off… I had the timing belt replaced a few months ago. They replaced the coil, but I asked why they didn't check the coil first like I had asked them instead go into $610 in diagnostics and tell me I need to buy a new car because mine isn't worth anything and will cost more to fix it than what it's worth. I told them this didn't seem ethical to do all these tests without telling me upfront what they were doing and what the cost were and then taking this much time and every time I talked to them they seemed to not know what was going on. Told them I was considering contacting the Attorney General of MN about it and the owner was saying I don't care if you call the president of the US. Went to pay them and get my car and asked about the diagnostic and what it found. They said, “there’s tons wrong with your car, more than just the timing belt and the coil.” They showed me the burnt coil. They gave me a one page invoice that just said compression good, valves good. What about a full diagnostic report for the $610 less the $30 coil? So, I said, okay, then what will that cost to fix the timing? and why wasn't I able to have this choice to have it fixed as I had a rental car for a week and they had the "valve gasket covers off"? They said... "Oh so much money, thousands." I said I would like an estimate - they said $800 something (using the current parts). ... I asked what the numbers on the cylinders were they wouldn't even tell me said acceptable Audi standards... I called three other mechanics and then went to Nur Technik in Burnsville where a friendly owner ran the codes and looked at it and said if I wanted they could adjust timing $570 and use my parts.... Said I can drive it like that but I rather wouldn't and he said wouldn't suggest driving thousands more with it like that.... Anyway it's done, I just feel like they were rude and not upfront with me. I then called around, I even called a local Audi Dealership to get a quote on a diagnostic, mind you it was SIGNIFICANTLY less than what South Imports charged me. Plus they told me they look to find what’s wrong with it, the cheapest thing first. The Audi dealership quoted me: Coil: $130, diagnostic $130, compression test (which they usually wouldn’t do) $130. = $390. I just wanted my car to be fixed so I could continue driving it. I was without a car for nearly week when I brought mine into South Imports. Another thing that I find really odd, under "parts" on the invoice from South Imports it says $40 - Identifix - TECH LINE ASSISTANCE: Next to parts it says "identifix" gee guess that's the "just for fun" part? "In 1987, Identifix started out as an auto repair hotline offering live technical assistance to professional shop owners and technicians seeking a trusted second opinion and additional expertise on various vehicle issues. More than 4 million calls later, our Repair Hotline is still providing personal service to customers across North America with over 45 OE factory-trained, ASE Master, L1 Carline Specialists. These hotline interactions have enabled us to compile an exclusive database of short-cut tests and confirmed fixes which have been documented and made available in our award-winning online tool." After $610 I found out my compression was good. My timing belt off and “lots of other stuff wrong” with my car, oh and guess what, they gave me a new $30 coil. Here’s my invoice from South Imports: http://oi59.tinypic.com/2h7fkfc.jpg Anyway it's done, I just feel like they were rude and not upfront with me. Driver beware!

The BP Fuels Guarantee is more than just a statement. In the unlikely event that you experience fuel system trouble due to the use of Amoco Ultimate®, BP Silver (mid-grade), BP Regular or BP Diesel®, we'll reimburse you for the repairs. Simply call us at 1-800-333-3991 to report the problem. You'll also need to provide your fuel receipt and mechanic's repair bill. We'll review your claim, and any BP fuel-related repairs will be reimbursed to you. We also offer top of the line auto repair services at the most competitive pricing.

I drive professionally for a living, putting on 35,000+ miles per year. I have always let Keith and Kevin do the work that is needed on my vehicles...in fact i drive out from Mpls. to see them. They have always made an effort to get me in and out promptly, the work has always been perfect and their prices seem to be more than fair. I would and have recommended them to the rest of my family and friends many of whom are loyal customers of this really decent family owned business.

With no notice Bernie did a inspection on a Volvo that we were thinking to buy even though he had just got home from the airport. Wonderful service and a great sense of humor. Saved us the cost of a transmission.

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee

We are family owned and operated! Rick has over 20 Years in the business and is a Master Certified Mechanic. Our DAILY SPECIALS include $19.95 Oil Change & Tire Rotation (most vehicles, up to 5 qts) Wheel Alignment $49.95, Also we sell TIRES $5.00 OVER COST!!! We also specialize in Vintage Modifications and Repair.

I would recommend going to AMMCO on Robert Street. I have had only good experiences. I took my car in to get an oil change here and they took my car in right away. I only had to wait for a short time and he was very nice! I will be coming back here for oil changes from now on.

I have purchased 3 rebuilt cars from Jas at 1 Stop Auto. The first was a 2004 Civic for my daughter. Never any issues and still in service with her husband driving it now. The car was an excellent buy. So much so that I planned on coming back for a newer model minivan when my Chrysler wore out. My wife's corolla died first and we replaced it with a 2006 Corolla rebuilt by Jas. We have had that for several years now with flawless performance. Jas worked with me for several months to find exactly the car I wanted. He found and rebuilt a 2006 Sienna for me a few years ago and I have been driving problem free since. Great service, great people, wonderful products. I especially like his business model. It has served me extremely well, and truly is my 1 Stop for auto purchase. Dallas

3 times I had to pull the tranny out of my truck and bring it back to them to fix it within a months time they bwould not cover the warranty. the didnt replace the valve body or selonoid pack. after the 3rd time the owner told me I was SOL and hung up on me and blocked my number. the worst customer service I have ever experienced

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

Kennedy Transmission, Brake and Auto Service have been offering the greater Minneapolis & St. Paul Minnesota community with quality, comprehensive auto repair services since 1962.