Ford service near Bridgeton, MO

I had my oil changed the night before a trip to chicago for a funeral. This includes a fluid topoff. About halfway to chicago it started to snow and the roads got sloppy. It was also extremely cold. When a truck went by and threw up road slush I hit my wipers and washers. Nothing came out of the washers! There were some dribbles that froze on the hood instantly, but that was all! I was completely blind and was lucky not to be in a serious accident. We stopped at a gas station as soon as possible to put something else in the washer reservoir only to discover that whatever Dobbs had put in was frozen solid. We had to put 1/2 cup amounts in at a time, which necessitated several stops, turning a 7 hr trip into an 8 1/2 hour trip. When I called Dobbs to complain the manager said he would look into it and call me back. That was four days ago and not a peep from them. They obviously put in a seriously over-diluted version of the washer fluid. I'm sure it saves them money, but if someone ever is in an accident because of their negligence and sues them, it could turn out to be a false savings.

I was taking care on time and all went well

The service was good and I liked the quick check they did on everything and sending me a report of what I may need done in the near future. The only thing I didn’t like was the price when I asked about a tire rotation. They wanted 65 bucks to rotate the tires which is absolutely to much.

I just had to take my car in for a handful of repairs and maintenance issues. The people were very friendly and easy to work with. They were also honest (a rare trait in auto mechanics) advising me that some of the maintenance tasks I mentioned weren't actually necessary at this time. And when a part didn't arrive in time to be installed, they gave me a loaner car to use overnight. I didn't have to miss a single day of work. Great experience!

mark twain has closed. The new co name is Duncan Transmission Service

Michelle the owner is very friendly and knowledgeable. Staff is very friendly. Has my car in and out in the time they said. I will be back in the future for further things needed on my car. Thank you! Sean Merriman