Ford service near Kannapolis, NC

Excellent friendly service at reasonable price.

Had several small punctures in my tire. They were able to replace my tire same day.

Pros: Pleasant to deal with personal customer service rep. Cons: Immediately tried to upsell on things other than what I came in for. Explorer running rough, like misfire. Did not diagnose problem, did not run compression test, stated leak of antifreeze from one of the cylinders, though no history of leak or over heating. Suggested needed to take head off to troubleshoot problem. Suggested maybe crack in head. I paid for computer diagnosis of engine but no report provided. I did not go forward with repairs other than replace of plug wires which most likely needed. Called kid who ran his own shop. Came to my place of business. Ran compression check. Quickly discovered problem was spark plugs that Merchant Tire put in 6 months before was wrong plugs for engine (burn to hot). He put correct plugs in. $88 total, and car runs great! Lesson, don't assume dealership is more knowledgeable. Also, keep in mind customer service reps at dealerships are on commission! Shame, I was rooting for the dealership, but kid with dirty tee shirt and tattoos showed them up.Buyer beware....

I had a transmission replacement, the transmission is leaking fluid constantly. The service crew was unable to fix it. I have to jam the gear shift into park or the truck will roll off. They adjusted my carburetor and now my plugs are fowling out. They did a good job replacing the headers and exhaust pipes.

THIS PLACE IS A RACIST COMPANY THAT CALLED ME OUT MY NAME AND DENIED ANY FORM OF PAYMENT CAUSE I ASKED TO MANY QUESTIONS I PRAY ON THE OWNERS MAMA AND KIDS THEY DONT TOW ANY OF MY CARS CAUSE I WILL BURN THIS RACIST POECE OF SHIT COMPANY TO THE GROUND AND WILL GLADLY DO ANY TIME GIVEN

had flat replaced. tire system light wouldn't go off. took car back- they said they couldn't find problem, "didn't have the right equipment".. said I needed to take to dealer... another shop replaced the sensor in the tire...said tire kingdom ripped me off.

The worst experience of my life. The company kept charging me diagnostic fees for the same problem that never got fix. I would not recommend coming here ever again

The advertisement for this company is False! They are deceitful! The customer service staff is rude, unprofessional and underqualified! I even spoke to the owner will try to get more money out of me then was morally acceptable then refused my business and one as far as calling me stupid before hanging up on me! I have read other reviews about this guy and he has thrown receipts at people and said vulgar things to customers! Aside from the work they do the company should be boycotted just based on the lack of customer service & the lies they tell!! There are too many good businesses out there that are sharing their customers with terrible companies like this that should be put out of business !!

Auto Solutions is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business.

Total rebuilders of alternators, starters, generators, AC-DC motors, and a whole lot more!

Deluxe Paint & Body Works provides auto collision repair, auto body services, and towing to the Charlotte, NC area.

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