Emissions testing service near Hackensack, NJ

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

The Jiffy Lube Signature Service® Oil Change is more than just an oil change, it's a comprehensive, preventive maintenance program that helps maintain the value and longevity of your vehicle. Jiffy Lube® goes the extra mile to change, inspect, check/fill and clean essential components of your vehicle.

Great owner and good workers. I go there more than my own dealer. The owner, Bob is a nice guy with fair prices who doesn't need an appointment and can fix most car problems. FYI: Just go there when they open for faster service.

Eugene is a very dependable transmission mechanic. He does a great job explaining the work he has performed and was very happy with the results. Have referred others to his shop. A+++

Very honest and reasonable. Omesh and Gary know their work! I service all my vehicles here

Top Notch Work.

Direct Drive Diagnostics is a certified full service automotive,SUV and medium duty truck repair facility.We specialize in state of the art computer diagnostics,emission failures and check engine light repair.on all gas and diesel engines. We also provide factory scheduled maintenance on all domestic,Asian and European vehicles..We are experts on all electronic braking/traction control systems. We at Direct Drive have the equipment and most of all the knowledge to repair the vehicle the first time every time.Saturdays are available by prior appointment only.