Collision repair service near Hoboken, NJ

I took my van on 07/07/17 to get body work and the entire van painted. Left the car for a week with the Owner called Willie. This has been my worst nightmare in my life! I went to pick up my van on 07/13/17 and I couldn't believe what they had done to my van. The body work and bodo work was the worst job I had ever seen in my life. Also, they forced one of my back lights out as if they pry it with a crawl bar. The roof rack was taken off and they couldn't out it back right. My back hatch door doesn't open anymore! The paint had runs all over it, and dust particles all under the paint job. These guys are not professionals and should be taken out of business. Today is 07/15/17 and I still don't have my van back. Just because a sign says auto body work doesn't mean they know what they are doing. All the workers are Mexicans except for Willie the owner. He is a liar and very unprofessional. Don't get stuck like I did with my van, unless you want to be out of 1K!! These guys are going to be reported to the Better Business Bureau!! I lost 1K, but I am going to make sure these guys get shut down, so that they don't continue to rob peoples hard earned money. I now have to spend more money to get my van repainted correctly and body work done correctly. Stay away, you have been warned!! Willie, you a freekin liar!! N I will tell you in your face on Monday when I go get my van.

In Summary, On 12/2 I financed a car with $6500 down cash from dealership. Upon purchasing noticed some issues which Dealership promised to fix. On 12/3 I picked up car and car was clear of 1/3 issues and made more promises regarding the other issues. On 12/22 car starting over heating with engine problems and dealership was contacted then next day. I advised of issue and was told to bring in car for repair after several complaints to the dealership staff. They kept the car for about 3 days. Returned car clear of issue. The following week the car started to have the same initial issue I was told that was completely fixed in addition to electrical issues when raining causing safety concerns. I could not pass inspection on the vehicle so I took it to an authorized proguard warranty shop who had the equipment to hook up the car and I didn't pass because it was deemed 14 out of the 28 diagnostic tests had multiple faults including airbag issues not deploying. The dealership was contacted once more and had the car a total of 9+ days. I kept getting multiple excuses and run around answers from anrepresentative at the dealership. I was eventually told to come pick up the car only to find out nothing was really fixed because the dealership never could fix the car because they did not have the proper equipment even if the are an authorized service repair shop of the after market warranty they sold me. Come to find out the warranty insurance they sold me was never contacted and made of any claims as they said they would be able to get this covered. You would at least think that you have a customer who just spent all this money and we want future business we should do what they can to get the car fixed by working with the warranty company they sold me. Additionally there were registration and title issues from the car they sold me delaying me from receiving plates. I received them 10 days after my temp tag expires. You pay a car note for a car you can't drive and yet no relief from the dealership. I feel this dealership misrespresented the sale of this car and it still can not pass inspection because of the safety and airbag concerns. I feel they have an unqualified mechanic okaying safety on vehicles when they apparently don't have the proper equipment to test vehicles diagnostically as I was told with my situation. I know I was taken advantage of and forced to sign papers with verbal promises. I am not sure of my options from others experience but any help is greatly appreciated. I feel this dealership can't be able to get away with this even though they make us sign paperwork they know customers don't fully understand. No one in their right mind would put $6500 CASH of their hard earned money down on an 18K Vehicle (that price got changed too as I see from other goggle reviews) that would give them so many issues within 30 days. You would think the dealership would care and have customer service. Forget about it.... I'm already seeking legal counsel and have filed complaints with BBB , AG office, and consumer protection. ****BUYERS BEWARE OF THIS PLACE. IT'S NOT WORTH IT YOUR TIME NOR MONEY. CONSUMERS HAVE TO PROTECT EACH OTHER FROM ESTABLISHMENTS THAT PRACTICE LIKE THIS SINCE THEY WILL NOT. SHADY DEALERSHIP!

J&J has been in business since 1971 and at our current location since 1976. No job is too large or too small. We are trained to the highest I-Car standards of repair, and do all repairs in our shop. From hard hits to scratches, we do it all. Unibody straightening, frame repair, A/C repair,glass installation, and all phases of part replacement or repair. We use Dupont Chromabase, two-stage refinishing, custom tinted to match your original finish perfectly.