Engine repair service near Ironbound, NJ

I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.

Shawn and his crew addressed all of this repair and reviewed in detail what all of the expenses were prior to my commitment to doing the work. Any questions I had were answered immediately and if there were any unforeseen issues, I was assured via phone calls that the right job would be done. They have made me feel secure in that both myself and my family would be safer after this repair. My car rides and steers as good as it did when I first bought it. I am a long time customer, the last 12 + years, and I will keep coming back because they completed the work within 1 day after making an scheduled appointment.

Clearly, these people are doing a variety of work outside mechanical work. The shop is closed most of the times I walked by. Nick’s partner son took a “side job” of refinishing a beautiful, but with a scratch, Georgian style antique dining table. The job did not measure up to my expectations! The table came back in the wrong color (much darker than the original, somewhat purple) with scratches. When I canceled payment, and asked for rework, the son filed a lawsuit in the civil court and filed a criminal complaint. What a way to do business! I won in criminal court, but in small claims court, helped by Nick and cousin witnesses, he convinced the court I had actually accepted that “ridiculous” color and the multiple scratches. Now, after losing $540 plus shipping cost, I have to send the table to a capable professional to do the job right! A total waste of money and time! On the scales of 1-10 for quality and customer experience, my rating for this shop is 1. If you need to deal with Nick’s Machine do background checks, put everything in writing and monitor each step of the way. For bigger projects, get a lawyer.

Automotive Repair Center and Towing