Brake repair service near North Branch, NJ

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

Been doing business with Charlie for many years now and would not take my vehicles anywhere else. If you got a time problem, Charlie will try to fit you in, and when the job is done, you know it is done right. You can rest assured you will not get messed with someone changing parts. Prices are good too. He does everything on myt P/U truck and my Hybrid.

i went for subwoofer and amp installation ... first they told me they will charge 69.99 + tax and when they analyze my car they made a total of 148. i asked them and they said you car needs adapter .., need more wiring etc .. alrite as i already buy the sub and amp i need to installl it ....then i was ready to pay for it as i have no other choice ... alrite now they hooked up everything and told me stereo is not working ..i said how it is possible .... when i dropped the car it was working before .... they told me radio is not working ... i fight with them ...i said you guys made my stereo is damage as it was working before... i talked to manager ... and he was even more horrible .. he was always in favor of mehanic he was not even listening to me.... and i said you know what i dont want the system and you take it.... they were ready to take it ... but still charging for the labor they spent on working which was 148 .... i got really boiled i saild if its not working why should i have to pay for it...... they said you have to pay for it otherwise i will call cop..... i was sooo boiled up and i paid for the labor .... while going out the mehcanic came to me and said ill fixed for you....... i said how..... he went back and turned my radio back on...... the all story came to here that they purposefully turn the sound off .. so i can buy a new stereo which i have to pay extra for it ......i am sure everything was done my manager... he told mechanic to make the stereo off so he can sell his stereo too........ THIS IS THE WORST PLACE NEVER EVER GO TO THIS PLACE

The service is excellent at F&M tire. Everytime I call I get a quick appointment. David &Tony & your team explain in detail what you are doing with my car which gives me great comfort. I feel safe coming to you.