Collision repair service near North Plainfield, NJ

This place is run by a shady and crook mechanic. EVERYONE from my city knows this guy will not only ripe you off but make you pay more once the job is performed.... If you don't pay he will KEEP YOUR CAR and charge a storage fee !?!? Im not talking out of anger but out of pure reasoning. This place will try and strip every single dollar from you. STAY AWAY!!!

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

R&M is unreliable and tremendously irresponsible company. I got good experience with the company back in 2008; however, the company was under different management. The individuals that are running the company now should not be trusted with your vehicle. Unfortunately, I did not check their references before I left my car with this company for repairs. I was curious because I first went to G & M on 7/11/11 to get an estimate and I was told not o worry that they will take care of all the insurance insurances errands. I took the car with me until the insurance gave me the O.K. to leave the car with M & G. The managers from R & M called me every single day pushing and stalking me. How naïve I was that I still gave them my business. Please do not trust these people with your car.