Called in the afternoon and got in first thing the next morning. I was... read more Called in the afternoon and got in first thing the next morning. I was in and out within 45 minutes!
During my initial visit I thought I was getting a good deal. My cataly... read more During my initial visit I thought I was getting a good deal. My catalytic converter was stolen and I brought it to Midas to get fixed. When my Dad called for a quote, the Manager Jerome said it would be $1,200. When we got there, that had changed and he said it would be a total of $2,681.75 ($2,299.99 for the part) After speaking to my insurance, they said it would only be a $1,300 job which they got quoted from Toyota. Jerome said this part was from Toyota so why would I be charged $1,300 more?? My insurance agent reached out to Midas corporate and has not received an explanation as to why I was overcharged. I am writing this so other people are not taken advantage of like I was. I do not know how a major automotive repair company to let someone this incompentent manage one of their stores. I was ripped on in a time of need, please don't let it happen to you.
You guys have taken such good care of me over the years. I know the Au... read more You guys have taken such good care of me over the years. I know the Audi is on her last legs and I so appreciate you calling me before putting a lot of time ($) into her at this point. I will be seeing you soon with the Porsche for his 30k checkup. It is so comforting (and rare) to be able to sincerely trust the mechanics working on your car. You guys are true professionals.