Brake repair service near Galisteo, NM

Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!

A bunch of crooks and cheats! I took my car in to get serviced before going on a road trip. I emphasized my excitement for the trip, but also how well I wanted my car to run for the trip, which is why I was there. Long story short, they put my tires on backwards. During the road trip, my check engine light came on and my car was acting up, similar to when traction control is used, but I was driving on the highway!! I take the car back and they put the tires on correctly but after the trip the damage was done to the tread and the tires were displaying small cracks. The check engine light turned off after they fixed the tires and hasn't come on since. All the owner did was tell me that I "must have put a batch of bad gasoline in my car that time which caused the engine light to turn on. But I didn't put new gas right when they fixed the problem so that's impossible. Still "Eben" stands behind that story. He also insisted that putting the tires on backwards is not only minimal, but he does that on purpose to his car when he is on the "race track," as though they did me a favor. They first offered me a free alignment. The notes on the computer said that I was offered an alignment check. Then he insists that he caught me in a lie because the computer says alignment check and not alignment. He then went on to ask me "where do you have money to take my car to a Toyota dealership from." Obviously implying that I am not wealthy. The young lady at the front desk said that she had NEVER experienced the putting the tires on backwards on any car in the time she has worked there. "Eben" first stated that he would be mad too if someone made a mistake like that on his car and put his kids in danger. Yes I am a dad. But when I spoke to him today he said they did absolutely nothing wrong and owe me nothing. He was repeating himself a dozen times, just to make sure he was speaking over me. I left several messages on each number and wasn't called back for almost all of them. He said he

Come to us for professional service, honest evaluations and fair pricing. We service ONLY Toyota, Lexus and Scion products. In business since 1981, our customers know they can trust us for great service every time.