Brake repair service near Moriarty, NM

Please do NOT use this shop! I broke down in Albuquerque I live in Moriarty. I called 8 to 8 and Rebecca the owner was very nice during this phone call and proceeded to tell me "that the diagnostic fee would be $50 if they fix it and $150 or more if they don't". I said "ok no problem". She called the next day and told me "it would be over a $1,000 to replace my fuel pump". She then told me "she already ordered the fuel pump". I said "what I didn't agree to that price. That is a lot more then I was willing to pay" and Rebecca the owner said "then ok you dont have to pay for the pump but it's going to be $392.77 for the diagnostic fee". I then said "what? That's insane for just a diagnostic fee". Rebecca the owner then started calling me "dude" and randomly naming off a list of things they supposedly did to diagnosed my car that took over 4 hours of the day. She continued to call me "dude" and being so unprofessional, and combative I couldn't believe it. I had to go into the shop with a Moriarty police officer because I knew with the unprofessional manner that Rebecca the owner conducts herself there would be a confrontation. Thank God for the officer being there because she kept telling me to "stop running my mouth" because I was telling her "I'm done with this conversation to just ring me out". She then said "I'm not accepting your card you must bring cash". I looked at the cop and the cop looked at me and said "just comply. Her shop her way" I said "ok". I went and got the cash and the officer completed the transaction for me. The officer also told me "he responded to a call for the same exact reason before to this auto shop". Please do NOT use this shop!

I’ve been going to Hans Wittlers for 20 years and will probably never take my foreign car to another mechanic. Their pricing is reasonable, definitely much better than the dealerships. They treat you very well and work with you. Roger and Andres have always been excellent! They are professional and definitely do not recommend unnecessary services just to make $. To sum it up, thank you for the years of great service! See you soon for the next maintenance. Again, Thank you! Rebecca Rockett

After terrible experiences with Rich Ford, we read great reviews about One Stop Auto Care and decided to try them out. Could not be more impressed by their customer service and knowledgeable staff. My car is running perfectly and the "issue" Ford recommended I fix did not exist. Will be returning for regular service with my car.

Horrible and dishonest. All I wanted was my heater fixed. My BMW Z3 Roadster middle console paneling was perfect condition when I took it in and the clock worked great. When I got it back, the console was warped and they tried to glue it on. The clock worked and looked perfect before I took it in. when I got it back it was hanging loosely and did not work. They tried to tell me the console panel and clock were already like that and it wasn't them that broke it. These guys tried to cover up with lies and won't stand by their work. I found out later that they were supposed to take out the entire middle console and not just the panel. Of course the panel would break from them prying it out. They charged me over $1000 and now it's costing me $1000 to fix what they broke. I believe these are guys taking advantage of women. The owner even called me honey when trying to explain about the console and clock. Rotten people and business owners. I ended up taking my car to a different place to fix Dan's mistakes. They told me that Dan's taped the clock back on because they broke the pieces that hold it onto the panel. I've been advised to only deal with the BMW dealership because they back up their work with waurantee. Dan's does not. Do not go to them.

During my initial visit I thought I was getting a good deal. My catalytic converter was stolen and I brought it to Midas to get fixed. When my Dad called for a quote, the Manager Jerome said it would be $1,200. When we got there, that had changed and he said it would be a total of $2,681.75 ($2,299.99 for the part) After speaking to my insurance, they said it would only be a $1,300 job which they got quoted from Toyota. Jerome said this part was from Toyota so why would I be charged $1,300 more?? My insurance agent reached out to Midas corporate and has not received an explanation as to why I was overcharged. I am writing this so other people are not taken advantage of like I was. I do not know how a major automotive repair company to let someone this incompentent manage one of their stores. I was ripped on in a time of need, please don't let it happen to you.