During my initial visit I thought I was getting a good deal. My cataly... read more During my initial visit I thought I was getting a good deal. My catalytic converter was stolen and I brought it to Midas to get fixed. When my Dad called for a quote, the Manager Jerome said it would be $1,200. When we got there, that had changed and he said it would be a total of $2,681.75 ($2,299.99 for the part) After speaking to my insurance, they said it would only be a $1,300 job which they got quoted from Toyota. Jerome said this part was from Toyota so why would I be charged $1,300 more?? My insurance agent reached out to Midas corporate and has not received an explanation as to why I was overcharged. I am writing this so other people are not taken advantage of like I was. I do not know how a major automotive repair company to let someone this incompentent manage one of their stores. I was ripped on in a time of need, please don't let it happen to you.
After terrible experiences with Rich Ford, we read great reviews about... read more After terrible experiences with Rich Ford, we read great reviews about One Stop Auto Care and decided to try them out. Could not be more impressed by their customer service and knowledgeable staff. My car is running perfectly and the "issue" Ford recommended I fix did not exist. Will be returning for regular service with my car.