Brake repair service near Ballston Spa, NY

Just wanted to share my quick story...I was traveling from home (Rutland, Vt) to my friend's house in Niskayuna, NY on Friday, August 8th. When I was 1 hour and ten minutes into my trip my car started to feel like there was some hesitation. Then I could smell that terrible rubber smell and I was like "seriously"? I pulled over at the Fire station just to check things out. Now I only checked the driver's side tire because of an incident that happened long ago with the caliper sticking. But nothing. So I continue on down the road and things aren't getting any better. I just happened to see a garage on my left with the doors open. I had driven by it and had gotten to my first light and suddenly I was up in smoke....Front passenger side. I pull over and I'm in panic mode. I have no one with me except my little dog and friends and family are an hour or so away. Now I am really anxious and panicky. I turn around and go back to this garage " Combs Automotive" . As soon as I walk in, I explain my story and I apologize that it is now 5 pm on a Friday and most people would be closing up shop to enjoy the weekend. But not Krissy and Chris. They took the time out to help me and "Big Red" (what I call my car) so that I would be able to continue my trip. Now I could have turned around and gone home but it was a pretty special weekend for me and a couple college girlfriends. So it was important for me to continue on. Chris did what he could at the time to get my car in working order and I was so grateful. Krissy kept me and my dog company in the nice cool office. After almost an hour, I was on my way and told them I would check in on Monday to see if they could fit me in to their schedule to replace the parts that had to be fixed completely. On Monday, I was told to come in around 3:30 pm. Given my OCD (lol) , I left Niskayuna at 2:15 pm so that I could get to Gansevoort early just in case parts had to be ordered. I rolled into Combs Automotive at 3 pm and I was on my way home at 4 pm. I know I said this was a quick story, but boasting about a great business should never be a quick story. I wanted to let all my friends know and Krissy and Chris to know that I appreciated the wonderful service I received and that you two are the friendliest people I have ever met in the auto repair service. I would recommend anyone in the area to choose your shop for service and to anyone who finds themselves in a pickle~ like me~ to stop and see you. Once again, thank you from the bottom of my heart. Hope to see you again soon! (on better terms) LOL Sincerely, Jodi Gibeault Rutland, VT

You'll have a great experience at New Country Lexus of Latham, thanks to our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff. In the service area, our Lexus service professionals take great care of your Lexus once you've made it our responsibility to repair it. Here, you’re not just another customer; you’re a member of the New Country Lexus family. Visit us at our dealership, located at 999 New Loudon Road (Route 9) in Latham, NY, minutes from I-87!

Great job as always.