I have had continuing issues with the cheap locking system that came w... read more I have had continuing issues with the cheap locking system that came with 2003 Tiburons. I bought the car from Vision new. From day one it had quirky issues such as if the radio was off and I hit a good bump, the radio would come on. I ignored that, but then the locks started acting up. I even ignored the phantom door actuator on which would randomly flip the locks off and on like pinball machine flippers. The key VOBS continually died, the lock actuators on both doors eventually stopped working, the key locks on both became stiff and inoperable, and then the kicker, both door handles broke off like Doritos within a month of each other. I had to climb through the trunk to get into the car. Their service dept. wanted to charge hundreds of dollars to fix these issues which I should not have had. To replace one door handle with another cheap one, $200. To fix the other problems so passenger and I could simply enter the car would have been nearly $2,000. I would be embarrassed to sell a car with these problems, better yet try to extort customers for them. Vision should have done more to remedy the situation decently. I will never buy another Hyundai or another car from Vision.
I completely agree with a poor rating for this service department. The... read more I completely agree with a poor rating for this service department. They are rude, disprectful and dismissive of customer concerns. I even contacted the owner Joe who stated "sometimes people just don't get along with other people." Are you kiddin me? No wonder this service is unacceptable; the tone is set at the top. I will not buy another vehicle from this dealership. I do not even take my car there for the free oil changes!
THE RATINGS FOR ALL THERE SERVICE IS BELOW 1!!!ZERO WOULD BE THE R... read more THE RATINGS FOR ALL THERE SERVICE IS BELOW 1!!!ZERO WOULD BE THE RIGHT SCORE!!!!Do not ever buy car car form them.The sales people are lyers.The cars are a junk.The service manager and other service people lies.Won"t even give you copies of papers that you ask for even if you offer to pay for the copies.Boy, they sure must have alot to hide. Cause when you don"t have anything to hide you will make copies of it.