Emissions testing service near Long Island City, NY

Scott is a fantastic auto mechanic! So thankful i found this shop. Scott diagnosed my honda element and isolated the transmission problem. He backed me up and got honda to install a new transmission for free. I am forever a THE GARAGE customer and tell all my friends and family.

STAY AWAY. FIND SOMEWHERE ELSE unless you want poor quality. I paid for an oil change and they didn't put the oil cap back on afterwards. My car made rattling sounds and smelled of fumes and knowing they were the last to touch my car I lifted the hood and the oil fill cap was bouncing around rather than screwed back into place. Oil was everywhere under my hood. I went back to inform them, they checked the oil level, didn't offer to clean up any of the oil, and made no apologies. I gave them another chance and asked for a quote to replace front tires and brake pads. They wrote my info down and three weeks later I still haven't heard from them. They seem like nice people, just incompetent and clueless about simple sensible customer service. They get an F from me. I don't recommend them for any type of car service.

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Reliable, Efficient and Professional. Franks Automotive Service is a first rate automotive repair shop. I was referred to Franks by a friend who raved about their pricing, service and most importantly their quality of work. I was not dissapointed. Thank you! The James Family

Mullaney Tire & Car Care Center This place is super shady owner lied to me about work he did on my car. It was there two weeks and didnt move from spot I left it! He lies and manipulates your time. DO NOT believe positive reviews the owner is rude and lies. DO NOT GO HERE