Radiator repair service near Long Island City, NY

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

Had a flat tire - they were able to see us immediately and gave us fast and efficient service at a FAIR PRICE!! great place for any auto tune ups! they never tried to upsell us or anything. will definitely be taking our cars there for any needs

Please be careful here, they will cheat you on inspection prices. Please make sure they print out the inspection report from the inspection machine, so you can check for the consistency of the price you were charged vs what the report says the charge is.

Female owned and operated, serving the community in the same family, same location since 1933.

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

This is my favorite place to go when I need anything for my two cars very good service highly recommended if you need something come here and see things around fee will always do the right thing I'm having some front end work done to my vehicle today I have an 06 Dodge Charger RT and he's the only one that touches it

Rafi have great service - customer service and automotive service. My Lexus needed a brake repair and the brake repair was done quickly and at a reasonable price. Thank you Rafi and I will be back, Niko.

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!

The service person Kenneth Bovain writes up work orders and tells you no work will be done until he calls you for the mechanics findings and what the warranty coverage carrier covers first then totally denies entire agreement expressed, insists you agreed to the service, tells you he will call then will never call you on mechanic check status of your work order, took me 6 phone calls and 2 days to get him to tell me that my car is now being checked by mechanic then tells me warranty does not cover this and that so I must pay up and completely fabricates that I agreed to do oil change which I never did unless covered by warranty then gets so arrogant, condescending, screams you down like a woman refusing to even listen or let the customer put in one sentence totally unprofessional and lacking any shred of customer service etiquette, a total reflection of this entire establishment and how they conduct business. Will never ever go back to this shoddy business establishment. I would rather drive across state lines to get to another cadillac repair place than set foot EVER on this place. Take your business elsewhere people. This business establishment even thinks that the public side walk is their private domain to block with their car inventories forcing pedestrians and wheelchair bound people to step out onto the busy dangerous service roadway just to pass through endangering their own life and limbs. Shameless crooks!

The genesis of my complaint begun on October 28, 2018 when the BMW SUV owned by Mr. Albert xxxx and driven by his wife smashed into my car, a 2004 Toyota Camry, as I pulling into a parking spot. Mr. xxx prevailed on me to seek the good services of his friend’s car repair shop, 2 in 1 Auto Shop, on 1800 Coney Island Ave, Brooklyn, in lieu of seeking a police report. He represented that his friend’s car repair shop will give me discounted repair rates and offered to assist in the repair costs. He also claimed to own a leasing car company and could get me good deals if need be. I had driven my car to that shop the next morning, on October 29th, after changing the wheel the night before, and barely being able to drive it. The shop contacted me that afternoon and told me that the car has extensive damage and not worth fixing. He said that driving it is risky as the front driver side wheel might come off due to the impact of the crash. He further stated that there would be no diagnostic fees or any fees to pay, as Mr. xxx was his friend. I came into the shop after work and decided to ask whether I could leave the car over- night instead. I was afraid to drive it and planned to have it towed the next day. I asked for permission to leave the car on their property. I had no idea that the shop charges fees for over- night stay. The owner consented and said there would be no problems as Albert is their friend. I asked for a written assessment at that point. The written assessed cost of repairing my car was between $2665- $2990. After receiving this assessment, I contacted Mr. xxxx requesting that he share in the damages. Mr. xxxx then refused, claiming that he suffered damage too, and that he was not at fault. Realizing that Mr. xxxx will not share in any of the damages I incurred, I proceeded to call my Insurance carrier to try to recoup my damages from his carrier. The next morning, October 30th, when I came to the shop to pick up my car, I was told by the owners there were fees to pay. Stunned, I asked, “what fees?” “you said yesterday that leaving my car will not be a problem;” to which he responded, “this was before you called the Insurance carrier, and now that you called them, collect the fees from them.” The Car Repair Shop, 2 in 1, refused to release the car to me unless I paid this exuberant cost of over- night storage. Initially they requested $550 but the owner’s father reduced the price to $337.51 and promised credit for the amount- if I do body work on the car for $1,000 at their place. Shameful mobsters