Car detailing service near Mount Vernon, NY

I went to get my Carwash like I do each Saturday so after I left I realized that the right side of my car wasn't done properly and soap was still on the car. The rims were still dirty and I was like really? So j called to let them know about it and no one answered so I went back the Monday and explained to the manager he was quite rude and let me know my car was clean and he was like well whatever, mind you I have a white car so if it's dirty you will know. So I put the car back through the wash and he said oh I don't care if your car was dirty the first time you have to pay to put it back through. Never again would I ever go back there the service sucks and management has no customer service skills. rude and disgusting people!

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

Worst detail ever! I have paid less and received better work. The cup holders were not cleaned out. The seats had sand still on them. The dashboard and CD player had dust on it and in the crevices. The seats had liquid splash marks on them and the inside of the doors were not even wiped clean...they had dust on them. When I got home I had to complete all of the above mentioned. In addition, when I lifted the seats the floor was covered in debris. They didn't even vacuum under the seats. Dot go there!

Great - just great. They act as a customer advocate, helping you navigate the bumpy path of filing an insurance claim. I had a minor fender bender, but I did not have rental insurance. 1042 went out of their way to speed up the repair so I could get my car back as quickly as possible. They are friendly, fast, and thoroughly professional. I hope I never need to go back, but if I'm ever in an accident I will absolutely go back!