Car detailing service near Pearl River, NY

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

great service, great work, LOVE the car!!! call ahmad 914 230 2007 great customer service

Got off 138st to gas up at the big bp & tried the car wash next door at 139 street. My Suv was really bad but they vacuumed it up and blew out everything. Took about 20 minutes for inside & out, but it was worth the wait!

I took my new car for some detailing... only to find a damage in my window on drivers side...To be exact a puncture on glass and a scratches...I asked for the phone number in order to file claim... manager Raul told me there was no number would have to sue the cooperationi.its self! After calling police, and bring upset for what seem like for ever. The price to fix unwanted damage $435... A lot of paper work involved to get money for repair back... Not letting this slide!!!!

Owner is truly a scam artist. Smells terrible when you enter the wash and the owner Andrew kim is bad. He scratched my car with his watch while cleaning and did not pay for it leave the mr t jewelry at home. Loser.