Ac and heating repair service near Westbury, NY

As the Manager at this facility, I would like to take this opportunity to provide some information in regards to the previous post. The above customer came into our facility with two concerns. First, check a no start condition. It was a simple diagnosis, the starter had failed. We replaced the Starter, charged standard book time and the cost of a new, not rebuilt part. We even gave the customer a lifetime warranty on the part and did not charge a diagnostic fee. The second concern was to check a no heat condition. We verified there was no heat, and there was a noise coming from the dashboard area. I explained to Tony, this would require removal of the lower part of the dash board to diagnose and there would be a charge. It could be either an acuator, a blendoor, or even debris causing this condition. Tony declined. All the information was clearly marked on the receipt, in which, Tony had signed. I would be more than happy to repair the no heat condition on his old, high mileage vehicle, but he did not want it repaired due to cost. At AAMCO, we have been in business for over 50 years, and make customer satisfaction our number one goal.

Theo's car care is a rip-off!!! I took my car there because my friend said the owner was somewhat honest to him while inspecting his car, and because it's a small local shop so I expected lower charges. However, when I need to have a part replaced on my nissan, the owner asked for the same price as a Nissan dealer is asking, and, much higher than Goodyear!! He charged me $100 for inspecting, it took them FOREVER even after I told them my suspicion because it's a common Nissan problem that surprisingly hasn't been recalled on. The inspection cost $60 for my friend who has the same car and exact same issue at Goodyear. When it comes to labor, Theo's mechanic finished taking the part out and putting the new one in in about 1 hour, BUT, he charged me for 2 hrs!! When I told him my friend had it fixed for less, he said he doesn't believe me so I called Goodyear and had him talked to Goodyear, only then did he lowered the price a bit. When I got the bill at the end, it's almost the same as Goodyear's charge but I had a terrible experience. Terrible customer service and the owner is sleazy, rude, and ignorant, I would give him a -5 stars if I could.

AAMCO total car care: Transmissions, check engine light, a/c, brakes, maintenance, and dance parties! https://twitter.com/#!/AamcoNorwalk http://www.facebook.com/AamcoTransmissionsNorwalkCt

Right when I thought this was a reputable shop. This is absolutely the worst shop/junkyard you can go to. Had Mazin and Pete rebuild my engine on my 2013 X5 and literally 8 days later, it goes bad and their excuse is”oil cooler”. I will get every penny back and I will make sure everyone knows about the scam operation you are running there. Mazen and Pete, Karma will bite you back and I’ll see you in court. I will not let this pass. What a scamming shop that doesn’t stand behind their work or anything they do. If you don’t believe me, look at all the reviews engine rebuild reviews. These guys don’t know what they are doing nor what they are talking about. Unfortunately for you, you messed around with he wrong guy.