Ac and heating repair service near Akron, OH

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I saw negative reviews of this place and thought they may just be isolated incidents. I should have gone with my gut feeling, that was mistake #1. I dropped my BMW 650 off on Wednesday evening for an appointment on Thursday morning. That was mistake #2. I stopped by later on Thursday to see what was going on with the diagnosis but my car was no where to be seen. After asking where it was and waiting about 10 minutes I was told it was parked out front, it wasn't, I looked. A few minutes later one of the "technicians" was pulling in with it. Ok, fine road test I get it. They say they can't find any coolant leaks and that it's not leaking, trust me, it's leaking. Ok fine, I pick the car up and notice they put 131 miles on it. I called Carey the owner and he didn't even deny it. He told me they drove it to Mentor for an "extensive road test" to see if it would leak. Are you kidding me? They were even dumb enough to leave a receipt in the car from Painesville which is a LONG way from Parma Heights. The funniest thing about this whole cluster is that the owner thinks or at least acts like this is completely normal. I said, "it's funny how a BMW dealer doesn't do this". He replied that he knew BMW techs that will road test a car to Columbus. Seriously? He's delusional. Well at any rate, they used my car to joyride and most likely never even looked at it. They said it's probably leaking from a loose expansion tank cap, if that were true it would be leaking from the top, not the bottom as it's and coolant would be down the tank and it's not. Funny how BMW found the problem in 30 minutes. Do yourself a favor and pay a few extra bucks and go to a reputable shop unless you want your car used like Ferris Buehlers Day Off. You've been sufficiently warned.

Since 1988, Parma Car Care Specialists has served motorists in the Parma, OH 44134 area.

I have always had excellent service form C&T. They are on time and competitive is costs. There is a reason they have been around so long.

These guys are very good. I moved into the neighborhood in 2016. My brakes went bad quick and I did not want to risk driving far. As a broke college student at the time, I was hesitant to get my car repaired at a gas station, but.... they were wonderful! Priced very competitively and quick! I went back when my ball joints went out, again, very competitively priced! My son inherited this car I speak of in 2018 and insists on using them from oil changes to repairs. Thanks guys for not breaking my bank over the last few years! Keep up the great work!

I was having a problem in front tire I took my car in to all around I used a rental for the time they fixed my car my wheel bearing was the problem they fixed that and aligned the car I then recieved my car and noticed that my car was veering to the right I called the next day(friday) and I was told that they use lasers to align and the tires needed to be switched and I needed to make an appointment mon or Tues I called back on Monday and they could not get me in then tried to schedule an appointment for sat and was told he was booked for 3 Saturdays so I asked if I drop car off on Thursday use rental till Friday so they can fix their mistake I got no we will have to charge you for rental I just want them to fix the mistake he told me it will take 15mins but I needed to make an appointment to fix their error BAD CUSTOMER SERVICE