Audi service near Brook Park, OH

I saw negative reviews of this place and thought they may just be isolated incidents. I should have gone with my gut feeling, that was mistake #1. I dropped my BMW 650 off on Wednesday evening for an appointment on Thursday morning. That was mistake #2. I stopped by later on Thursday to see what was going on with the diagnosis but my car was no where to be seen. After asking where it was and waiting about 10 minutes I was told it was parked out front, it wasn't, I looked. A few minutes later one of the "technicians" was pulling in with it. Ok, fine road test I get it. They say they can't find any coolant leaks and that it's not leaking, trust me, it's leaking. Ok fine, I pick the car up and notice they put 131 miles on it. I called Carey the owner and he didn't even deny it. He told me they drove it to Mentor for an "extensive road test" to see if it would leak. Are you kidding me? They were even dumb enough to leave a receipt in the car from Painesville which is a LONG way from Parma Heights. The funniest thing about this whole cluster is that the owner thinks or at least acts like this is completely normal. I said, "it's funny how a BMW dealer doesn't do this". He replied that he knew BMW techs that will road test a car to Columbus. Seriously? He's delusional. Well at any rate, they used my car to joyride and most likely never even looked at it. They said it's probably leaking from a loose expansion tank cap, if that were true it would be leaking from the top, not the bottom as it's and coolant would be down the tank and it's not. Funny how BMW found the problem in 30 minutes. Do yourself a favor and pay a few extra bucks and go to a reputable shop unless you want your car used like Ferris Buehlers Day Off. You've been sufficiently warned.

Since 1988, Parma Car Care Specialists has served motorists in the Parma, OH 44134 area.

I called around to get a better price than the dealer gave me, talked to George and he was very courteous and tried to help me. I then took the car in to be checked . Again he helped me make the decision to use them.. The price was right and the workmanship was good. I will use them again and tell my friends about them. Theresa B

These guys are very good. I moved into the neighborhood in 2016. My brakes went bad quick and I did not want to risk driving far. As a broke college student at the time, I was hesitant to get my car repaired at a gas station, but.... they were wonderful! Priced very competitively and quick! I went back when my ball joints went out, again, very competitively priced! My son inherited this car I speak of in 2018 and insists on using them from oil changes to repairs. Thanks guys for not breaking my bank over the last few years! Keep up the great work!

As usual, I get the best service at Plain Brothers. I travel 26 miles round trip to go to them as they are trustworthy, fair, and give it to you straight. The waiting time passes quickly with other customers and Danielle contributing to the conversation...for a few minutes, it's like you have just met up with some friends. If you need automotive work-extensive or minor, GO THERE! You won't be sorry.

I got a flat on a Saturday morning on my way out of Cleveland and back to Rhode Island. The folks at Terrys took care of me and had me in a new set of tires and back on the road in 90 minutes. Very professional. Didn't try to sell me anything i didn't ask for. Informed me of anything they thought I should know about and had more than reasonable pricing. Excellent marks all around. Jeremy Manning

Extreme Quality Car Care is a great auto shop! The price for the job was cheaper than anyone else! It was even cheaper than my regular mechanic! The service was exceptional and I received my vehicle back in a timely manner. A close friend recommended this shop to me and now I recommend them to everyone that I know that needs a good mechanic!