Brake repair service near Mount Liberty, OH

January 31, 2018......I towed my car in with a transmission and starting problem. . I was told the problem was my starter and a tube had come loose in the transmission. 2005 Jeep Grand Cherokee $494 later I was on my way. I might mention that I am handicapped and was not offered help removing the car from the tow bar though an employee outside did help when I picked it up. Well...The problem has returned. The same issue starting as when I was told the starter needed replaced. I called today 7/23/18 I called to let them know the car won't start and was told there is a one-year warranty on parts but only 6 months on labor and that mine is past the six months. From 1/31/18 to 7/23/18 .... not quite six months, someone needs to buy a calculator. The person I spoke to is Todd. He seems to hate the world. I called back to let him know that it was not six months from January and he decided to argue about the date when I told him I brought it in. He should have pulled it up and had the records in front of him. I don't trust Kevin's now and won't be going back for this repair. I feel Kevin’s, or I should say Todd needs to work on his people skills. With so much competition out there today, CUSTOMER SERVICE is the only way to survive. Losing a future customer for me, my family and anyone else that reads this and decides to go elsewhere over a simple starter problem which in all actuality should have been covered is no way to keep and get new customers. I am very disappointed in my handling as a current customer and will never be a repeat. I hope you don't have to follow up on any work done. It seems once Kevin gets your money they don't want to stand behind their work. BEWARE!!!!

Buckeye addressed my needs in a professional manner and advised me on suggested additional work that I can consider to schedule in the near future

There was an issue with the part failing that we replaced and the good folks at Weber Auto immediately fixed it and took care of it. Cannot recommend these guys more. Always honest and do great work. Feel like family there.

The tow truck driver was polite and on time (Joey). I was even dropped of at the airport to rent a car. Someone from the service department called me promptly the next morning to update me on service of my van. Service was completed that same day. Everyone was polite and I would definitely recommend Broad and James Towing and Service to others.

I've been using EXCITE for a couple of years now and their service and integrity is great! Their prioritized service model is great for balancing car repair needs with a budget. I recommend them every chance I get! Thanks for the great service guys! Keith L. Columbus, OH

This is the best Service Center in Columbus Ohio area. We take all of our cars here and we have also recommended family and friends who now go nowhere but DJ's for car repairs. They are helpful, friendly and HONEST and they stand by their repairs. The prices are fair and they do good work. They also will NOT do more than you need like other shops. Give them a try!!! They are the BEST

I will never bring my suv to them again. They lied about what needed to be done, and they also messed around with the axels towards the rear of the vehicle. Plus they over charge and lied about the amount I owed. This is the worst company in the world, I would suggest not going not even for an oil change. An single women beware because they will try and convenience you that your vehicle is falling apart. My last visit they tried to tell me that I needed stocks for the front of the vehicle. I went to the dealer ship and they said no way their is nothing wrong with the stocks. Midas is the worst.

Over 25 years as an auto mechanic with ASE certification. We care for our customers and make sure they are all provided with an honest, informative and hassle free auto repair service experience.