Brake repair service near Phillipsburg, OH

The manager of this store refused to change my oil saying that according to company policy because my engine was too loud he would not change my oil. He said he was afraid I would try to sue him if my engine failed. I then went to a different garage in Huber Heights and found out that the manager of Midas was calling around to other garages warning them not to change my oil. Talk about profiling someone has it come to this being hassled by managers just to get your oil changed. Well perhaps he thought I was the CEO of Midas who bought a used truck in Dayton to see it any Midas garages would service a truck that had engine noise. By the way my truck has always had a loud engine and is a 1990 Chevy full size. You should have heard how loud the Ford 150 was that they serviced with no problem.

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS but you have to for the review. I'm writing this review just for people to BEWARE!

I can't say enough about my experiences with Pep Boys. I think they are the most honest mechanics I've encountered in a very long time. I got new Michelin tires at Costco and since they don't do alignments, I took it to Pep Boys. They changed my oil but told me my car was in perfect alignment with the new tires and showed me their print out. They could have easily charged me as I would never have known, but they didn't and for that I will be returning and telling all my girlfriends they can trust Pep Boys on Springboro! Oh yeah, I took my mother's car for a new battery and radiator flush and they came back and said her coolant didn't need to be changed as it looked like it had been done recently. We went back through her paperwork and when she received her 50,000 mile service at the dealership less than a year ago, they had flushed her radiator. So again, they could have performed the service, but they were honest enough to say it didn't need to be done. In this day and age of being unable to trust anyone or any service, it's nice to know there are still honest mechanics like Pep Boys on Springboro in Miamisburg.

Not all automotive shops will even attempt to repair a Cadillac. Called Jeff's, was given an immediate appointment and an immediate repair. How very professional and friendly this shop is. No wonder they have such a successful business. Not to mention the very reasonable cost of the repair. My Cadillac has a new doctor! Thank you Dana and all the guys!