Emissions testing service near Dover, PA

After seeing all the excellent reviews of this place I thought I’d give them a try when I needed my rear drivers side window regulator replaced in June 2022. I am very sorry I did. The service I received definitely didn’t live up to the reviews. The first thing that happened was when they called to tell me the window was done they told me my front drivers side window regulator was broke now. I told them to just leave that one go and I would fix that one myself because I couldn’t afford to have them fix both at the moment. For the drivers side rear one they charged $165 for the part (which only cost about $100 in the store) and $135 for labor for a total of $318 just to fix the one window. I don’t consider that reasonable like all the reviews say. The shop I normally go to told me they would do it for about $100 less when I called to get a quote to get the newly broken front drivers side window regulator. I told Lauger’s I wanted my old broken window regulator back because it had a lifetime warranty and I wanted to exchange it at the store where I bought it to have a spare. Lauger’s LIED and told me they put the old part in my car. They kept it and I’m sure they returned it to NAPA and got more money back from it since it was a NAPA part! 16 Months after Lauger’s replaced the rear window regulator it broke and the window was stuck down. Since Lauger’s is a NAPA Auto Care Center I called them to have them replace it under the NAPA 24 Month/ 24,000 Mile Parts and Labor Guarantee. Lauger’s LIED again and told me the part is covered 2 years but labor is only 1 year. I called NAPA Corporate and confirmed that the part and the labor should both be covered for 2 years at Lauger’s and they didn’t understand why they would tell me only 1 year labor. I honestly don’t want Lauger’s anywhere near my vehicles after this because I don’t trust what they might do so I accepted their offer and picked up the new window regulator from them and installed it myself. When I took the broken window regulator out I noticed that it didn’t even match the part # that Lauger’s said they installed on my bill! This is outright fraud! I think they must have installed a cheaper part than the part # they charged me for on the bill which is why they refuse to honor the warranty. Don’t make the same mistake I did by believing the glowing reviews this place gets because it’s definitely not true. I learned an expensive lesson by putting my trust in them and will definitely not be going back and will also be telling everyone I know to stay far away from this place.

Your one stop shop. We have been Servicing the Hummelstown, Dauphin, Lebanon County area for over 35 years! We do it all, from PA State inspections to complete engine replacements. Give us a call today to schedule your vehicle.

Tried to overcharge my wife for service, putting the lie to the "Service at about fair price" motto they use. Tried to charge her $350(water pump) + $200 for labor for a water pump which oem from Toyota is $165. Then when confronted they couldn't believe she had called Toyota. Then said she was 2 qts low and filled without asking with a brand of synthetic she doesn't use without consulting prior to doing so and then is trying to charge for it despite the fact she said to be notified before anything was done.

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Outstanding workmanship. Excellent customer relations. Mature auto mechanics. ... listens and answers questions! Over many years, absolute confidence.

Terrible service. They promised to do a simple check before 10am. We had to call twice after 10am before they finally did the work. They charged us $64 for checking two tires and doing absolutely no work. This is highway robbery.

The service was fast and very reasonably priced. I highly recommend Sheaffer Enterprise for any car service you need.

I find the first person who commented on this site to be quite a strange analysis considering I have looked at many of the sites to inquire whether or not to take my car to this establishment. NO other person who did a customer satisfaction rating said anything but great things about this company. To call them crooks is a ridiculous and unmerited statement, to say the least. They have been so kind and honest with every repair that I have had there. Just ask the customers in the waiting room. They treat everyone like family. If you had so much confidence in your BMW mechanic than why did you not take it there? For anyone who wants an honest garage with HONEST mechanics skip over the first comment and read all of the others, then decide for yourself who you would agree with. I say all of the five stars out rate the one star. Give them a try.

Horrible Horrible Horrible service in the body shop. My car was rear-ended, I was advised to take it to LLM, BIG mistake. They didn't put 2 giant bolts in the bottom of the car that hold the car to the frame just because they couldn't get the holes to line up. That's a hazard! They put the wheels on crooked. It's been in the shop twice because nothing was done right the first time, and it's STILL not right. The result is that I have a car that with almost $10k worth of repairs done, that's more then what the car is worth!! Thanks for screwing me over LLM! Do NOT take your car here. They have retarded MONKEYS working in their garage!