Brake repair service near Doylestown, PA

April 23, 2014 Letter of Appreciation Dear Management of NTB (National Tire & Battery Auto Center) - My name is Steven Burda and I live in King of Prussia since 2006. I have a large family, and always on the road -- thus my vehicle(s) need maintenance many times through the year! Recently, I met Collin Pinckrey who did a great job on my vehicle -- both 2010 Toyota Sienna (last Saturday) and today, 4/23/14, on wife's 2011 Honda CRV! Excellent service, very courteous and done promptly with a pleasant smile on his face! My experience, the work and value was superb. Please pass along my thanks to Collin, his Manager Dimitrious Sdregas and the entire team at NTB King of Prussia. I will sure tell my family, friends, and neighbors about a very positive experience at NTB KOP # 595! Sincerely, - Steven Burda & Family Loyal Customer King of Prussia, PA 19406 www.sburda.com

Matt was my mechanic was very caring and knowledgeable. Easy to trust. Assesses my car informs me what I need and when it needs to be done. His professionalism is outstanding. Thank You

After cleaning my 1954 Chevy Pickup I was driving to get gas so I could meet the wishes of a bride to be her limo ride Saturday May 26 from the Church to the reception. My 3 speed manual transmission would not work and I was stopped in the middle of Rt 202 in Flemington. Lucky for me Dave's Towing flatbed was at the light so he made a u turn and picked me up and took me to American Auto Care. I jumped out and told Fred and Scott that I had a wedding and could they check and see if they could get me running again. They diagnosed the failure in 1 minute and went to work and Matt jumped in and the 4 of them took part of my transmission apart, spot welded a couple of broken retainer rings and rebuilt the 1st and 2nd gear assembly. In 2 hours they called and said "your truck is ready to go" and sure ennough it was running again. I was able to make the bride happy when I called and told her that my first call about not getting to the Church is cancelled and I will be there to drive her and her groom. Thanks for saving the day ...to the great work the guys at American Auto Care...they realllllly know their stuff... From: wrangler RS of Flemington NJ.

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.