No communication with customer. All contact must be done by the custom... read more No communication with customer. All contact must be done by the customer. Do not explain what fails or what caused the problem. Perform unauthorized repairs. Charge top dollar. Abuse customer vehicles. Return vehicles with damaged parts. Then want to do free work on the vehicle that you do not need. I would not have them put air in my tires.
April 23, 2014 Letter of Appreciation Dear Management of ... read more April 23, 2014 Letter of Appreciation Dear Management of NTB (National Tire & Battery Auto Center) - My name is Steven Burda and I live in King of Prussia since 2006. I have a large family, and always on the road -- thus my vehicle(s) need maintenance many times through the year! Recently, I met Collin Pinckrey who did a great job on my vehicle -- both 2010 Toyota Sienna (last Saturday) and today, 4/23/14, on wife's 2011 Honda CRV! Excellent service, very courteous and done promptly with a pleasant smile on his face! My experience, the work and value was superb. Please pass along my thanks to Collin, his Manager Dimitrious Sdregas and the entire team at NTB King of Prussia. I will sure tell my family, friends, and neighbors about a very positive experience at NTB KOP # 595! Sincerely, - Steven Burda & Family Loyal Customer King of Prussia, PA 19406 www.sburda.com
What a great shop! Owner charles was very friendly and my car feels g... read more What a great shop! Owner charles was very friendly and my car feels great. Def give these guys a shot if you need auto repair
