Emissions testing service near New Bloomfield, PA

It was late afternoon and it was raining outside, had an important app't to get to. Live just a few blocks away and discovered my tire was almost flat. I popped my head in the door of the service station and asked them if they could put some air in my tire. This very sarcastic young man said, we are really busy, I am going to have to say no! not a good impression when I was considering taking my car there for servicing and it would have been within walking distance. You may have been busy, but how long does it take to put air in someone's tire. Luckily I made it to a place down the street and they were more than happy to help me. Learn some manners young man! It could be you some day, needing some air in your tire.

I am an outraged customer who took my car to Franklins to get my battery replaced. Not only was the wrong battery installed, but it was also mounted incorrectly despite obvious signs of this problem. The plastic clip on top would not even latch to close. When I got home and lifted the hood, LOOSE PARTS WERE SITTING BESIDE THE BATTERY, and the corrosion on the terminals was not cleaned. To top off this wonderful experience, the replacement inspection stickers that were placed on my car were incorrect, and I really enjoyed cleaning grease from the inside of my car. I was assured that these mistakes were not reflective of Franklin’s reputation. I admit – I may not know much about cars, but I do know that I do NOT trust Franklins with my vehicle and will not be a returning customer.

I just had my car in for an inspection. They fixed the issues with my car and it didn't cost nearly what I thought it would. I'll definitely take my vehicles back tip Stroup's! -Scott Richard

After seeing all the excellent reviews of this place I thought I’d give them a try when I needed my rear drivers side window regulator replaced in June 2022. I am very sorry I did. The service I received definitely didn’t live up to the reviews. The first thing that happened was when they called to tell me the window was done they told me my front drivers side window regulator was broke now. I told them to just leave that one go and I would fix that one myself because I couldn’t afford to have them fix both at the moment. For the drivers side rear one they charged $165 for the part (which only cost about $100 in the store) and $135 for labor for a total of $318 just to fix the one window. I don’t consider that reasonable like all the reviews say. The shop I normally go to told me they would do it for about $100 less when I called to get a quote to get the newly broken front drivers side window regulator. I told Lauger’s I wanted my old broken window regulator back because it had a lifetime warranty and I wanted to exchange it at the store where I bought it to have a spare. Lauger’s LIED and told me they put the old part in my car. They kept it and I’m sure they returned it to NAPA and got more money back from it since it was a NAPA part! 16 Months after Lauger’s replaced the rear window regulator it broke and the window was stuck down. Since Lauger’s is a NAPA Auto Care Center I called them to have them replace it under the NAPA 24 Month/ 24,000 Mile Parts and Labor Guarantee. Lauger’s LIED again and told me the part is covered 2 years but labor is only 1 year. I called NAPA Corporate and confirmed that the part and the labor should both be covered for 2 years at Lauger’s and they didn’t understand why they would tell me only 1 year labor. I honestly don’t want Lauger’s anywhere near my vehicles after this because I don’t trust what they might do so I accepted their offer and picked up the new window regulator from them and installed it myself. When I took the broken window regulator out I noticed that it didn’t even match the part # that Lauger’s said they installed on my bill! This is outright fraud! I think they must have installed a cheaper part than the part # they charged me for on the bill which is why they refuse to honor the warranty. Don’t make the same mistake I did by believing the glowing reviews this place gets because it’s definitely not true. I learned an expensive lesson by putting my trust in them and will definitely not be going back and will also be telling everyone I know to stay far away from this place.

Your one stop shop. We have been Servicing the Hummelstown, Dauphin, Lebanon County area for over 35 years! We do it all, from PA State inspections to complete engine replacements. Give us a call today to schedule your vehicle.

Grove Motors is a fantastic place to get good mechanical work done on your car no matter what kind you have. They are always friendly and their service is great! If you ever get into a conversation with Harry, he has great stories! Anyway, this place has always been very good to me, and Dave takes great care for his emloyees and his customers!The work is always reliable and the quality is great! I find that this palce is run with character such as integity, honesty and forthrightness. These qualities are becoming more rare these days and it is a treasure to find these qualities at a garage. Dave always takes the time to show me and tell me what is wrong with my car so that I am a little better educated. He also tries hard to work around my work schedule in order for me to miss as little work as possible. I really appreciate that! I would recommend this place to everyone. I used to work in Middletown for years but now I do not but I still bring my car into Grove Motors for any and all work. And now I hear they are a AAA facility!

Most Major and Minor Repairs AC and Heating Repair Alternator and Starter Emissions Testing Oil Change and Lube Radiator Exhaust Retail Tire Auto Inspection Brake Repair Steering Repair Timing Belt Replacement Tire Balancing Repair Tire Changes Catalytic Converter Towing Service Tune up Diagnostic Services