Emissions testing service near New Salem, PA

Tried to overcharge my wife for service, putting the lie to the "Service at about fair price" motto they use. Tried to charge her $350(water pump) + $200 for labor for a water pump which oem from Toyota is $165. Then when confronted they couldn't believe she had called Toyota. Then said she was 2 qts low and filled without asking with a brand of synthetic she doesn't use without consulting prior to doing so and then is trying to charge for it despite the fact she said to be notified before anything was done.

Insp. on relatives car that shouldn't have passed inspect. because of bad brakes (but schwebach said brakes 75% good & passed inspect.), which could have been deadly if not corrected by another station. He also was to fix customer complaints (that didn't get fixed) but schwebach said were fixed & they were charged $289. Three months later customer took car to another State Insp. Station because complaints weren't fixed by schwebach & new ststion told her brakes are so bad can't drive car (the bad brakes was what was causing the complaints from owner). New station charged $400+ to fix the complaints owner was making which were bad brakes making the noises. Car wasn't driven enough to cause bad brakes in that amount of time, schwebach even admitted that brakes couldn't get that bad in 3 months for the small amount that the car was driven. Schwebach was asked to refund $289. charged for fixing complaint he didn't fix & for not fixing bad brakes when he should have seen them bad & he refused to refund any amount. Everything was fixed when taken to the other station & paid $400.+. $400.+ should not have had to been charged & paid for by owner @ the new station if schwebach would have fixed everything complained about by customer in the beginning. Owner is filing a Consumer Complaint w/ Attorney General's Office in Harrisburg & also the Pa. State Police took filed complaint & is investigating for inspecting a car that should not have passed inspection w/ obvious bad brakes (we have all documents to back up complaints on schwebach). He is the WORST CUSTOMER SERVICE person to deal w/ when taking this complaint to him to be resolved THAT I HAVE EVER DEALT WITH & I worked in Customer Service for over 30 yrs. in Motor Vehicle Dept. in Harrisburg, so I KNOW WHAT I AM TALKING ABOUT W/ THIS PROBLEM, that's why we are filing everywhere we can to avoid another person having a problem like we had or having an accident because of schwebach's bad workmanship. He shouldn't be allowed to get away w/ extrememly bad work performance that could have horrific consequences.

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I am an outraged customer who took my car to Franklins to get my battery replaced. Not only was the wrong battery installed, but it was also mounted incorrectly despite obvious signs of this problem. The plastic clip on top would not even latch to close. When I got home and lifted the hood, LOOSE PARTS WERE SITTING BESIDE THE BATTERY, and the corrosion on the terminals was not cleaned. To top off this wonderful experience, the replacement inspection stickers that were placed on my car were incorrect, and I really enjoyed cleaning grease from the inside of my car. I was assured that these mistakes were not reflective of Franklin’s reputation. I admit – I may not know much about cars, but I do know that I do NOT trust Franklins with my vehicle and will not be a returning customer.

Grove Motors is a fantastic place to get good mechanical work done on your car no matter what kind you have. They are always friendly and their service is great! If you ever get into a conversation with Harry, he has great stories! Anyway, this place has always been very good to me, and Dave takes great care for his emloyees and his customers!The work is always reliable and the quality is great! I find that this palce is run with character such as integity, honesty and forthrightness. These qualities are becoming more rare these days and it is a treasure to find these qualities at a garage. Dave always takes the time to show me and tell me what is wrong with my car so that I am a little better educated. He also tries hard to work around my work schedule in order for me to miss as little work as possible. I really appreciate that! I would recommend this place to everyone. I used to work in Middletown for years but now I do not but I still bring my car into Grove Motors for any and all work. And now I hear they are a AAA facility!

The service was fast and very reasonably priced. I highly recommend Sheaffer Enterprise for any car service you need.

It was late afternoon and it was raining outside, had an important app't to get to. Live just a few blocks away and discovered my tire was almost flat. I popped my head in the door of the service station and asked them if they could put some air in my tire. This very sarcastic young man said, we are really busy, I am going to have to say no! not a good impression when I was considering taking my car there for servicing and it would have been within walking distance. You may have been busy, but how long does it take to put air in someone's tire. Luckily I made it to a place down the street and they were more than happy to help me. Learn some manners young man! It could be you some day, needing some air in your tire.

Terrible service. They promised to do a simple check before 10am. We had to call twice after 10am before they finally did the work. They charged us $64 for checking two tires and doing absolutely no work. This is highway robbery.

Outstanding workmanship. Excellent customer relations. Mature auto mechanics. ... listens and answers questions! Over many years, absolute confidence.