Car detailing service near Springfield, PA

"Cosmetics for your car" ---Hand Car Detailing & Window Tinting, window replacement, custom decals and pinstripes, full int detailing, and many more automotive needs

Went to Medford Autowash for the first time today since some of the Covid 19 restrictions had eased up in NJ. The associates who were doing the work to clean and wash the vehicles were very friendly and courteous as they had been in the past. I went to pay for the service and showed a coupon for the carwash on my phone and was told that it could not be honored since I had not taken the time to PRINT the coupon on to a piece of paper. I receive text messages from the same establishment with different perks randomly for 50% off a wash or a free wash for your Birthday and have shown them the text on the phone and that was OK, trying to be environmentally conscious I felt I could do the same with a website coupon, makes sense right? No, sorry no discount unless you print the coupon, and yes the page before says to print to redeem but what world are we living in at this point? They can't make an exception to this and possibly realize that they would actually be helping the environment but not requiring people to physically print coupons? The guys who do the "Real Work" there are great, maybe management can learn a few things from them.

I went to the Coatesville carwash today,06/06/15 and was shocked at the behavior of the employees including the Supervisor. Instead of taking care of the cars as they came off of the line, they were arguing about who got to do my vehicle and the amount of money In the tip box. Another customer and I watched the whole process in amazement. The tip amounted to five dollars a person and we both felt like their behavior did not reflect well on the business. I have been going to this car wash for over 11 years and the main reason I keep going back is because of one employee, Lyndsey, he has been there a long time a knows what customer service really is. The other people that work there are clueless. They are to busy being obnoxious and self centered. Lots of talk, very little action. I will have to decide whether I will go back or change carwashes completely. Can't understand their thought process, if they did their job as hard as they argue, their tips would most likely increase.