NEVER AGAIN. Manipulated, lied to, and guilt tripped into giving up my... read more NEVER AGAIN. Manipulated, lied to, and guilt tripped into giving up my first car - a rare vintage Japanese sedan I had wanted to own since I was a little kid in elementary school +15 years ago. They let it sit for almost 2 months before putting it on a lift and giving me the runaround - blatant excuses saying it was unroadworthy and too far gone due to rot on a frame rail and a strut tower (could have been fixed by someone proficient in fabricating and welding) Claimed that for some of the work that COULD be done they'd have to use parts (subframe, axles & suspension related stuff) off the next gen of model on it which is impossible and should have keyed me in on their cluelessness and BS. To add insult to injury they lied a second time upon calling a relative of mine after I published a negative Google review detailing my experience there and intimidated me into deleting my review (very unprofessional and mafia-like behavior) - the gist of what I said in the review was it made no sense to have "restoration" in their services if they couldn't fix unibody rot and didn't have a fabricator working for them. Somehow (at least according to my relative) they interpreted this as me blaming them for the rust on the car - absolutely preposterous. If you are young and own a vintage car stay far far far away - these people only cater to people who drive appliances on wheels. If you're a boomer with a 73-77 Monte Carlo though they'll treat you like royalty and put pics of it on their FB page. Once again, stay far far far away - don't go through the same amount of mental stress and anguish as I have.
I was in desperate need of 4 GOOD condition tires. Gary sold me 4 bad ... read more I was in desperate need of 4 GOOD condition tires. Gary sold me 4 bad tires after I asked about the state of the tires and expressing that I drive 80+ miles daily so they need to be GOOD (and I have kids!). I waited for over an hour just to get them changed. One week later I go to another auto shop for an oil change and I'm told "you're gonna fail inspection 2-3 threads on each tire will fail inspection." I spent $180 on crap bull tires and waited over an hour just for them to install.......I WILL NEVER COME BACK TO THIS PLACE EVER AGAIN! NOR DO I OR WILL I RECOMMEND THIS TO ANYONE I KNOW. If you want to be lied to and pay for poor quality GO THERE! They don't even deserve the one star ...
For the past few years now, I have trusted "Narragansett Auto Repair" ... read more For the past few years now, I have trusted "Narragansett Auto Repair" with my car (and my wallet)! The two people to talk with there are Dan and Donna. Dan is the owner and I've enjoyed watching him as both the "boss" and a mechanic and on that rare occasion when he and his employees are stumped with a diagnosis, he is humble enough to turn elsewhere for input. They are all the kind of persons that I want to give me an estimate, to work on my car and to be trusted to tell me when something needs maintenance or just needs to be fixed. I highly recommend to anyone who owns a foreign or domestic car, that they pay Dan a visit and see for themself!
