Rick over there at JnS is the MAN! I purchased my car from carmax and ... read more Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI
I found out about Primary Care by being a Lyft driver. Not only is Jef... read more I found out about Primary Care by being a Lyft driver. Not only is Jeff a great and enthusiastic person but so are his employees. They make a customer feel like they want to be there and comfortable about leaving their vehicle with them. Two other great selling points are 1. Pricing. Very fair which is huge in the mechanic's realm. 2. Video sent to you after inspection. Incredibly great service idea. Transparency is not a trait for mechanics. I highly recommend Primary Care Auto. John R. East Greenwich, RI
When I first went to Primary Care I was a bit apprehensive because I h... read more When I first went to Primary Care I was a bit apprehensive because I had an older car with a lot of problems. Not only did they fix it to practically brand new they also came in $100 cheaper than the quote they gave me... twice. I have never had that happen. Not to mention they are extremely customer service oriented. Jeff calls, texts, and emails customers regularly to keep them updated and even sends YouTube videos of repairs progress. Always super friendly and professional. And more than fair on quotes and prices for jobs. Great group of people. Highly highly recommend. James R.