Mechanic Advisor

Audi Repair in Knoxville

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Auto Reviews in the Knoxville Area

  • I don’t know how this place stays in business. I brought my vehicle in... read more I don’t know how this place stays in business. I brought my vehicle in as a friend recommended this shop. Owner of the shop was arguing with a customer at time I arrived. Hot tempered and short on customer service skills. Not a great first impression. I expected my car to be diagnosed the same day. No communication. A day and half later I get a call saying they can’t figure it out and need to charge me more. Bob the owner couldn’t clearly tell me what they have done so far. Week and half later my frustration grew. Nothing was done and it costed me nearly $300 just to get my car back. Poor and incompetent service. Wouldn’t recommend anyone to go here.

  • JabbadehutreviewedCastrol Lube Express

    I was wrong. I posted the comment on Sept. 14 about putting a hole i... read more I was wrong. I posted the comment on Sept. 14 about putting a hole in my oil pan. they did put the tiny hole in the pan, just not the way I said. I apologize. the plate that reinforces the drain plug hole is attached by 3 spot welds. if you tighten the plug too hard, it breaks one of the welds and puts a hole in the pan. that is what happened. I have learned that happens to often with japanese cars. you have to use a new gasket EVERY time or it leaks.

  • WoobooreviewedCastrol Lube Express

    I let this place change my oil for years. never a problem. never sa... read more I let this place change my oil for years. never a problem. never saw even a drop of oil under my car. last 2 oil changes, I had leaks. one fixed with new plug gasket. last leak was caused by their 3 pronged gadget they fastened to the pan. it punched a tiny hole in my oil pan so small it took 2 trips to a mechanic for them to find it. I saw it myself.

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