Engine repair service near Maryville, TN

There are 69 auto repair shops near you in Maryville, TN

Featured

Kadunza European Auto Service | Alcoa

0.0(0)

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8:00 AM - 5:00 PM

3125 Alcoa Hwy, Alcoa
Auto Service Excellence (ASE) certification

Featured

Main Street Auto | Northern Rock

0.0(0)

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7:30 AM - 5:00 PM

11910 Chapman Hwy, Seymour
BBB Accredited certification
Auto Service Excellence (ASE) certification

Featured

Mr. Cool's Complete Automotive Repair

Mr. Cool's Complete Automotive Repair

5.0(3)

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8:00 AM - 6:00 PM

8062 Kingston Pike, Knoxville

I have a Chrysler town and Country and the transmission was bad. Mr Cool gave me the best price in town for a complete rebuild! It works like a charm, and they finished it on time and on budget! I am totally happy with the prices and service, and have told my friends about them. Joe

Auto Service Excellence (ASE) certification
BBB Accredited certification

Featured

Knoxville Ultimate Automotive

Knoxville Ultimate Automotive

5.0(3)

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8:00 AM - 6:00 PM

9660 Countryside Center Lane, Knoxville

The guys at Knoxville Ultimate Automotive do fantastic work. They are honest about which repairs need to be done and which can wait. They never try to up sell useless services or anything your vehicle does not need. The Owner is ASE Master certified Technician and was among one of the top Honda technicians when he worked at the dealership. I would trust them to work on any of my cars and I recommend them to all my friends who have a Honda, Acura , Lexus, or Toyota. They even offer a free pre purchase inspection (by appointment) which is almost unheard of these days. Save the money and the hassle of the dealership and go see Ken and Steve. you wont be disappointed.

Auto Service Excellence (ASE) certification

Featured

Fountain City Auto Clinic

Fountain City Auto Clinic

5.0(1)

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7:30 AM - 5:30 PM

2823 Woodrow Dr, Knoxville

Easily the best diagnostic guys in Knoxville.

Auto Service Excellence (ASE) certification

Featured

B and M Automotive & Diesel Service

B and M Automotive & Diesel Service

5.0(1)

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8:30 AM - 5:30 PM

7301 Maynardville Pike, Knoxville

I have been to this shop several times with two different vehicles. A 99 Nissan Pathfinder and a 92 Ford F150. The employees here are professional and always happy to explain anything you need them to. They have always been upfront about cost, and they are won't try to force you into work you don't need. People who are worried that they will get up sold on something they do not need should have no fear with this place. They do their best to get the work done quickly as not to leave you without your vehicle long. Obviously this varies based on what you are having done, but like the issue with price, they will let you know ahead of time so that you can plan accordingly. The longest I went was one week, but I was having a laundry list of stuff done to the F150. It is a family truck that sat for years without use. If issues arise during your cars stay they will inform you promptly. I have never left this place unsatisfied, and have made it a point to refer friends, family, and co-workers when they are having car troubles. Jordan M. Knoxville, TN

Auto Service Excellence (ASE) certification

Quickly schedule service with B and M Automotive & Diesel Service

Featured

Kadunza European Auto Service | Knoxville

0.0(0)

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8:00 AM - 5:00 PM

5303 N Middlebrook Pike, Knoxville
Auto Service Excellence (ASE) certification

Featured

Moore 4 Less Auto Repair

Moore 4 Less Auto Repair

0.0(0)

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7:30 AM - 6:00 PM

3129 N. Broadway, Knoxville
Auto Service Excellence (ASE) certification

Quickly schedule service with Moore 4 Less Auto Repair

Featured

Chuck's Car Care Center

Chuck's Car Care Center

5.0(3)

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8:00 AM - 6:00 PM

2089 Oak Ridge Turnpike, Oak Ridge

It'a always a pleasure drop in at Chuck's Car Care! Friendly and timely service every visit, Chuck & crew had my vehicle finished at the promised time and the new brakes are great!

Auto Service Excellence (ASE) certification
Tiptons Garage

Tiptons Garage

5.0(1)

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8:00 AM - 5:00 PM

2804 Wildwood Road, Maryville

Tipton's Garage provided us with excellent service!! They not only fixed my AC (and ACTUALLY fixed it) for a fair price, but they also did a quick check over to ensure vehicle safety! I would highly recommend this family-owned garage for vehicle repairs. I finally found a place that doesn't make me feel like I'm being ripped off.

Lindstrom Family Automotive

5.0(1)

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9:00 AM - 5:00 PM

2526 Morganton Rd, Maryville

Need a quality repair shop? Fred and his sons, are top shelf mechanics. I have know Fred for over 25 years, and from my point of view, I wouldn't let anyone else work on my vehicle. Prices are always disclosed upfront, and they always try to save me money on the parts costs. They have worked on my vehicles numerous times, and I have never had a bad experience. You can trust them too! R. Dupuy

USA Auto Speed and Machine

5.0(1)

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24 hrs

4911 Us Highway 411 South, Maryville

I needed to have a piston removed from a connecting rod and a new piston put on. I had the parts and just needed someone to do the work. I called late on a Saturday and Jim (the owner) said he would wait for me to get there (which he did, he stayed at least 30 minutes late trying to help me). Once he started to look at what I had, he noticed that the connecting rod was bent (he was accurate, it was bent), he got on the phone and started calling around to locate another one. He found one at 1/3 the price that I could find one (he found it for $35.00 which included shipping I only found it for $116.00 which did not include shipping) and said he could have it delivered by Monday (which it was delivered by). He called me as soon as it was delivered and as soon as I got there with the other parts, he didn't make me wait, he put it together. When he told me the balance, it was for the part ONLY, he didn't charge me a dime for putting it together for me! When I reached into my purse to grab my checkbook, I realized it was missing, so I offered to pay with a debit card or credit card. Unfortunately, they don't accept them there, however, they didn't want to hold me up, so if you can believe this, in this day and age, they sent me on my way WITH the completed part and told me to mail them a check!!!! Not only did I find them to be honest, accurate, and affordable, I found them to be some of the friendliest folks around. While I waited for the part to be fixed, Jim had Biscut (his hound) show me her tricks (her Nascar trick was my favorite). I also had the pleasure of meeting Jim's father in-law (a real charmer). They have photos on the wall of some of the race cars that Jim has raced over the years (I found them interesting). These guys know their stuff, they have raced high performance cars for years and STILL do. Anything you need done, these guys are capable. From diagnosis to repair and anything in between including selling parts. I would put my reputation on the line fo

J R J Auto Service

0.0(0)

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8:00 AM - 6:00 PM

115 Montgomery Lane, Maryville

129 Euro

0.0(0)

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9:00 AM - 6:00 PM

2642 US 411 S, Maryville

Park South Automotive

0.0(0)

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8:00 AM - 5:00 PM

1511 William Blount Dr, Maryville

Blount Auto Parts and Machine Shop

0.0(0)

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9 AM - 5 PM

814 Walker School Rd, Maryville

J & H Automotive

0.0(0)

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9:00 AM - 5:00 PM

332 Boyds Creek Hwy, Seymour
Dennis Hall's Auto Service

Dennis Hall's Auto Service

5.0(8)

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7:30 AM - 5:00 PM

221 Sherway Rd, Knoxville

5 stars!!!!! I was so pleased that my 19 year old daughter immediately knew were to go when having car trouble. Dennis Hall's Auto Service took care of her as a lady in distress: Russell was quick, polite, attentive, thorough and comforting. As my daughter knew from my previous experience there, she got the needed service efficiently AND at a fair price. Thank you for treating my family, well...like family! There is no place else you can feel this good when it comes to your family's automotive needs. Thomas M. Koenig, MD

Auto Service Excellence (ASE) certification
BBB Accredited certification
Lux Auto Centre LLC

Lux Auto Centre LLC

5.0(4)

·

8:30 AM - 5:30 PM

136 N Martinwood Rd, Knoxville

My family has been taking our Mercedes and Sprinter vehicles here for several years. Always great service and pricing! Wonderful people to work with.

Auto Service Excellence (ASE) certification
Aamco Transmissions and Total Car Care

Aamco Transmissions and Total Car Care

5.0(2)

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8:00 AM - 6:00 PM

8844 Kingston Pike, Knoxville

Outstanding service here! I'm a 22 year old female college student and I have had a lot difficulty with mechanics ripping me off in the past but once I got in touch with Aamco on Kingston pike and spoke with Danielle Gifford my mind was finally put at ease. Danielle is extremely knowledgeable and was very informative in sharing and explaining all the issues with my vehicle and there were a lot. Not only was her diagnosis accurate but her and her team of technicians did a superb job and worked very efficiently. After my car was inspected they concluded that I needed an entire new braking system and the same was told to me at the Firestone just up the road. However Danielle was able to order the parts and get my car back on the road in less than one business day just before the weekend. They saved me from having to spend more money on renting a car! Also they did a lot more for me for a lot less than Firestone. Daniel,the service manager, even provided and installed new hoses for me at no additional charge. I won't take my car anywhere else! Exceptional service and great management.

Auto Service Excellence (ASE) certification
BBB Accredited certification
AAA Approved certification

Jones Automotive Inc.

5.0(2)

·

8:00 AM - 5:00 PM

314 Watt Rd, Knoxville

THERE ARE STILL GOOD, HONEST MECHANICS OUT THERE! The service that we received during our visit to Jones Automotive was outstanding. David was the name of who we dealt with and he did an amazing job at handling our situation. We were driving through Tennessee on our way to Atlanta (and then onto Miami) from Michigan when our Jeep developed an intermittent shake coupled with the check engine light. We stopped in here to get an assessment of the problem, thinking that originally it may have been bad gas since the problem showed up right after a fill up. They pulled the code and took a look at the vehicle, they were able to determine the likely problem and also noticed the jeep was a quart low in oil. They told us, while the problem was important to fix, in their opinion we could still safely complete our trip to Atlanta that night and likely to Miami should we so choose. While he was confident that they would have been able to fix it, he didn't want us to be stranded so far away from our destination. He instead suggested we find a dealership to take it to as their turnover would likely be much quicker. When all was said and done they didn't charge us a dime for the assessment or the quart of oil they put in the jeep. Their honesty and excellent customer service was immensely appreciated, especially being so far from home. It is easy for shops like this to take advantage of out of state customers and we are so grateful that they did not. This experience is in stark contrast to the one we had in Delray Beach, FL after this, in which the shop did try to pull one over on us. We told the second shop what we were told at Jones Automotive. They ignored this and gave us a quote of over $4,000 for a completely different problem. The end result is that we shipped the car back to Michigan, had it assessed up here for the third time at a local dealership, where we were told the problem matched the original one we were told at Jones Automotive. Had we not stopped here first and had them look at the car, we likely would have believed the shop in FL and paid the outrageous price, but because of the honesty of Jones Automotive, our doubts in the second shop lead us to a savings of nearly $3,000 which includes the cost of shipping the car. Thank you so much again for helping us out when we really needed it, you guys are good people!

Auto Service Excellence (ASE) certification
BBB Accredited certification

One Touch Auto Repair

5.0(1)

·

8:00 AM - 6:00 PM

6735 Chapman Hwy, Knoxville

This place was awesome, they gave me a better price than any shop in the area and it came with a better warranty so i was totally sold! They took care of my car quickly, i highly recommend them!

Christian Brothers Automotive

Christian Brothers Automotive

4.5(6)

·

7:00 AM - 6:00 PM

10406 Kingston Pike, Knoxville

I'm new to Knoxville so I found Christian Brothers thru Yelp. And like most people had a great experience. I have a 20 year Toyota Corolla and has never need any repairs until now. Keith was great, I thought the front Toyota emblem was lost during the stay at the shop and Keith immediately offered to call Toyota to get a price and help with that!

Auto Service Excellence (ASE) certification

Ridgeway Auto Sales

3.7(3)

·

24 hrs

5410 Western Avenue, Knoxville

I paid for an alignment and struts on Saturn VUE, then had to take it back because they didn't replace the strut mounts and it was worse. The front tires quickly became bald between the time they installed the struts and when I returned for warranty, ( I should have realized the tires went bad because of their work), so I paid for new tires and asked about another alignment and was told they would take care of it. In three months the new tires, which were rated at 50,000 miles, were completely shot after less than 3500 miles. I took it back and the car sat in their lot for three days, (unlocked too!). They never called me so I drove over to discuss it, the new manager wasn't even there at 9:00 AM. There were only two guys in the shop, one working and the other just strolling around by the back. They ignored me until I said something, then refused to help, "it's above my pay grade", he said. I decided I didn't want them to touch the car and would request a refund - so I took the keys and asked for a call, never got a call. I drove my car to professionals. Apparently many mechanics around town know about this rip off. I was told that Ridgeway doesn't even own an alignment machine, and by law they have to ask permission before taking it off premises for repair, which was never done. I've really tried to give these "Christians" an opportunity to honor their work by making things right, but they won't even answer their phone or return calls. They should read Luke 12:58. Charging me for an alignment that wasn’t done and destroying both the original and also the new set of tires, combined with their behavior and the way they treated me - is a serious reproach on the name of the Lord. I already have an attorney working on this, all I wanted when I showed up after being ignored was a refund. This place really needs to go out of business to protect consumers. I don't want to give them even a single star but it won't let me post until I do. Perhaps they started out good years

Ace Transmission and Auto

Ace Transmission and Auto

3.0(2)

·

8:00 AM - 5:30 PM

4901 Clinton Hwy, Knoxville

Went in to troubleshoot a hop in the rear axle. Their people said the assembly was in need of a rebuild. This repair took two weeks after making a deposit on parts. Total cost was over $3500. In driving the vehicle after the repair was complete, a noise appeared which wasn’t there before. After reporting this to the them, I was told it was normal and it would go away. Never having heard of this condition after a differential rebuild, I thought it may be a vehicle specific normality. In contacting the manufacturer of the gear set, it was revealed that this in fact was not normal and the new gear set was destroyed as a result of improper installation. Their management informed me that they were too busy to look at it at the time. After several weeks, I was able to get an appointment to have them check the assembly. The vehicle sat at their shop for 3 weeks before I was able to get anyone from Ace transmission to answer their phone or return a call. I was then informed that they couldn’t fix it and that 26% of the total cost would be refunded. 2 weeks later the vehicle was recovered from their shop still not repaired. This “repair shop” effectively deprived me of my vehicle for the nearly the entire summer, cost me hundreds of dollars in alternate transportation on top of the $3500+ repair bill, and the vehicle still isn’t fixed. I found out too late that I wasn’t by any means the first victim. Someone I randomly met (yes, randomly met) on a job site described a similar issue with Ace transmission. After they get your money, you’re on your own. If you value your money, the safe repair of your vehicle, and your time, don’t go here.

Engine repair reviews near you

5.0

I needed to have a piston removed from a connecting rod and a new piston put on. I had the parts and just needed someone to do the work. I called late on a Saturday and Jim (the owner) said he would wait for me to get there (which he did, he stayed at least 30 minutes late trying to help me). Once he started to look at what I had, he noticed that the connecting rod was bent (he was accurate, it was bent), he got on the phone and started calling around to locate another one. He found one at 1/3 the price that I could find one (he found it for $35.00 which included shipping I only found it for $116.00 which did not include shipping) and said he could have it delivered by Monday (which it was delivered by). He called me as soon as it was delivered and as soon as I got there with the other parts, he didn't make me wait, he put it together. When he told me the balance, it was for the part ONLY, he didn't charge me a dime for putting it together for me! When I reached into my purse to grab my checkbook, I realized it was missing, so I offered to pay with a debit card or credit card. Unfortunately, they don't accept them there, however, they didn't want to hold me up, so if you can believe this, in this day and age, they sent me on my way WITH the completed part and told me to mail them a check!!!! Not only did I find them to be honest, accurate, and affordable, I found them to be some of the friendliest folks around. While I waited for the part to be fixed, Jim had Biscut (his hound) show me her tricks (her Nascar trick was my favorite). I also had the pleasure of meeting Jim's father in-law (a real charmer). They have photos on the wall of some of the race cars that Jim has raced over the years (I found them interesting). These guys know their stuff, they have raced high performance cars for years and STILL do. Anything you need done, these guys are capable. From diagnosis to repair and anything in between including selling parts. I would put my reputation on the line fo

Bonnie
USA Auto Speed and Machine Logo

USA Auto Speed and Machine

Maryville area

1.0

I paid for an alignment and struts on Saturn VUE, then had to take it back because they didn't replace the strut mounts and it was worse. The front tires quickly became bald between the time they installed the struts and when I returned for warranty, ( I should have realized the tires went bad because of their work), so I paid for new tires and asked about another alignment and was told they would take care of it. In three months the new tires, which were rated at 50,000 miles, were completely shot after less than 3500 miles. I took it back and the car sat in their lot for three days, (unlocked too!). They never called me so I drove over to discuss it, the new manager wasn't even there at 9:00 AM. There were only two guys in the shop, one working and the other just strolling around by the back. They ignored me until I said something, then refused to help, "it's above my pay grade", he said. I decided I didn't want them to touch the car and would request a refund - so I took the keys and asked for a call, never got a call. I drove my car to professionals. Apparently many mechanics around town know about this rip off. I was told that Ridgeway doesn't even own an alignment machine, and by law they have to ask permission before taking it off premises for repair, which was never done. I've really tried to give these "Christians" an opportunity to honor their work by making things right, but they won't even answer their phone or return calls. They should read Luke 12:58. Charging me for an alignment that wasn’t done and destroying both the original and also the new set of tires, combined with their behavior and the way they treated me - is a serious reproach on the name of the Lord. I already have an attorney working on this, all I wanted when I showed up after being ignored was a refund. This place really needs to go out of business to protect consumers. I don't want to give them even a single star but it won't let me post until I do. Perhaps they started out good years

Peter
Ridgeway Auto Sales Logo

Ridgeway Auto Sales

Knoxville area

5.0

I have a Chrysler town and Country and the transmission was bad. Mr Cool gave me the best price in town for a complete rebuild! It works like a charm, and they finished it on time and on budget! I am totally happy with the prices and service, and have told my friends about them. Joe

Joe
Mr. Cool's Complete Automotive Repair Logo

Mr. Cool's Complete Automotive Repair

Knoxville area

5.0

Tipton's Garage provided us with excellent service!! They not only fixed my AC (and ACTUALLY fixed it) for a fair price, but they also did a quick check over to ensure vehicle safety! I would highly recommend this family-owned garage for vehicle repairs. I finally found a place that doesn't make me feel like I'm being ripped off.

Heather
Tiptons Garage Logo

Tiptons Garage

Maryville area

5.0

Outstanding service here! I'm a 22 year old female college student and I have had a lot difficulty with mechanics ripping me off in the past but once I got in touch with Aamco on Kingston pike and spoke with Danielle Gifford my mind was finally put at ease. Danielle is extremely knowledgeable and was very informative in sharing and explaining all the issues with my vehicle and there were a lot. Not only was her diagnosis accurate but her and her team of technicians did a superb job and worked very efficiently. After my car was inspected they concluded that I needed an entire new braking system and the same was told to me at the Firestone just up the road. However Danielle was able to order the parts and get my car back on the road in less than one business day just before the weekend. They saved me from having to spend more money on renting a car! Also they did a lot more for me for a lot less than Firestone. Daniel,the service manager, even provided and installed new hoses for me at no additional charge. I won't take my car anywhere else! Exceptional service and great management.

Savannah
Aamco Transmissions and Total Car Care Logo

Aamco Transmissions and Total Car Care

Knoxville area

5.0

THERE ARE STILL GOOD, HONEST MECHANICS OUT THERE! The service that we received during our visit to Jones Automotive was outstanding. David was the name of who we dealt with and he did an amazing job at handling our situation. We were driving through Tennessee on our way to Atlanta (and then onto Miami) from Michigan when our Jeep developed an intermittent shake coupled with the check engine light. We stopped in here to get an assessment of the problem, thinking that originally it may have been bad gas since the problem showed up right after a fill up. They pulled the code and took a look at the vehicle, they were able to determine the likely problem and also noticed the jeep was a quart low in oil. They told us, while the problem was important to fix, in their opinion we could still safely complete our trip to Atlanta that night and likely to Miami should we so choose. While he was confident that they would have been able to fix it, he didn't want us to be stranded so far away from our destination. He instead suggested we find a dealership to take it to as their turnover would likely be much quicker. When all was said and done they didn't charge us a dime for the assessment or the quart of oil they put in the jeep. Their honesty and excellent customer service was immensely appreciated, especially being so far from home. It is easy for shops like this to take advantage of out of state customers and we are so grateful that they did not. This experience is in stark contrast to the one we had in Delray Beach, FL after this, in which the shop did try to pull one over on us. We told the second shop what we were told at Jones Automotive. They ignored this and gave us a quote of over $4,000 for a completely different problem. The end result is that we shipped the car back to Michigan, had it assessed up here for the third time at a local dealership, where we were told the problem matched the original one we were told at Jones Automotive. Had we not stopped here first and had them look at the car, we likely would have believed the shop in FL and paid the outrageous price, but because of the honesty of Jones Automotive, our doubts in the second shop lead us to a savings of nearly $3,000 which includes the cost of shipping the car. Thank you so much again for helping us out when we really needed it, you guys are good people!

Monika
Jones Automotive Inc. Logo

Jones Automotive Inc.

Knoxville area

5.0

The guys at Knoxville Ultimate Automotive do fantastic work. They are honest about which repairs need to be done and which can wait. They never try to up sell useless services or anything your vehicle does not need. The Owner is ASE Master certified Technician and was among one of the top Honda technicians when he worked at the dealership. I would trust them to work on any of my cars and I recommend them to all my friends who have a Honda, Acura , Lexus, or Toyota. They even offer a free pre purchase inspection (by appointment) which is almost unheard of these days. Save the money and the hassle of the dealership and go see Ken and Steve. you wont be disappointed.

Caleb
Knoxville Ultimate Automotive Logo

Knoxville Ultimate Automotive

Knoxville area

5.0

This place was awesome, they gave me a better price than any shop in the area and it came with a better warranty so i was totally sold! They took care of my car quickly, i highly recommend them!

Alma
One Touch Auto Repair Logo

One Touch Auto Repair

Knoxville area

5.0

I'm new to Knoxville so I found Christian Brothers thru Yelp. And like most people had a great experience. I have a 20 year Toyota Corolla and has never need any repairs until now. Keith was great, I thought the front Toyota emblem was lost during the stay at the shop and Keith immediately offered to call Toyota to get a price and help with that!

Laura
Christian Brothers Automotive Logo

Christian Brothers Automotive

Knoxville area

5.0

It'a always a pleasure drop in at Chuck's Car Care! Friendly and timely service every visit, Chuck & crew had my vehicle finished at the promised time and the new brakes are great!

Rachael And Darren
Chuck's Car Care Center Logo

Chuck's Car Care Center

Oak Ridge area

5.0

My family has been taking our Mercedes and Sprinter vehicles here for several years. Always great service and pricing! Wonderful people to work with.

Laura
Lux Auto Centre LLC Logo

Lux Auto Centre LLC

Knoxville area

5.0

5 stars!!!!! I was so pleased that my 19 year old daughter immediately knew were to go when having car trouble. Dennis Hall's Auto Service took care of her as a lady in distress: Russell was quick, polite, attentive, thorough and comforting. As my daughter knew from my previous experience there, she got the needed service efficiently AND at a fair price. Thank you for treating my family, well...like family! There is no place else you can feel this good when it comes to your family's automotive needs. Thomas M. Koenig, MD

Thomas
Dennis Hall's Auto Service Logo

Dennis Hall's Auto Service

Knoxville area

5.0

I have been to this shop several times with two different vehicles. A 99 Nissan Pathfinder and a 92 Ford F150. The employees here are professional and always happy to explain anything you need them to. They have always been upfront about cost, and they are won't try to force you into work you don't need. People who are worried that they will get up sold on something they do not need should have no fear with this place. They do their best to get the work done quickly as not to leave you without your vehicle long. Obviously this varies based on what you are having done, but like the issue with price, they will let you know ahead of time so that you can plan accordingly. The longest I went was one week, but I was having a laundry list of stuff done to the F150. It is a family truck that sat for years without use. If issues arise during your cars stay they will inform you promptly. I have never left this place unsatisfied, and have made it a point to refer friends, family, and co-workers when they are having car troubles. Jordan M. Knoxville, TN

Jordan
B and M Automotive & Diesel Service Logo

B and M Automotive & Diesel Service

Knoxville area

5.0

Need a quality repair shop? Fred and his sons, are top shelf mechanics. I have know Fred for over 25 years, and from my point of view, I wouldn't let anyone else work on my vehicle. Prices are always disclosed upfront, and they always try to save me money on the parts costs. They have worked on my vehicles numerous times, and I have never had a bad experience. You can trust them too! R. Dupuy

Rl
Lindstrom Family Automotive Logo

Lindstrom Family Automotive

Maryville area

5.0

Easily the best diagnostic guys in Knoxville.

Kevin
Fountain City Auto Clinic Logo

Fountain City Auto Clinic

Knoxville area

1.0

Went in to troubleshoot a hop in the rear axle. Their people said the assembly was in need of a rebuild. This repair took two weeks after making a deposit on parts. Total cost was over $3500. In driving the vehicle after the repair was complete, a noise appeared which wasn’t there before. After reporting this to the them, I was told it was normal and it would go away. Never having heard of this condition after a differential rebuild, I thought it may be a vehicle specific normality. In contacting the manufacturer of the gear set, it was revealed that this in fact was not normal and the new gear set was destroyed as a result of improper installation. Their management informed me that they were too busy to look at it at the time. After several weeks, I was able to get an appointment to have them check the assembly. The vehicle sat at their shop for 3 weeks before I was able to get anyone from Ace transmission to answer their phone or return a call. I was then informed that they couldn’t fix it and that 26% of the total cost would be refunded. 2 weeks later the vehicle was recovered from their shop still not repaired. This “repair shop” effectively deprived me of my vehicle for the nearly the entire summer, cost me hundreds of dollars in alternate transportation on top of the $3500+ repair bill, and the vehicle still isn’t fixed. I found out too late that I wasn’t by any means the first victim. Someone I randomly met (yes, randomly met) on a job site described a similar issue with Ace transmission. After they get your money, you’re on your own. If you value your money, the safe repair of your vehicle, and your time, don’t go here.

John
Ace Transmission and Auto Logo

Ace Transmission and Auto

Knoxville area