Ac and heating repair service near Addison, TX

Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers

I have taken both cars on a couple of occasions. They are great at the complicated issues. The cars are getting older and are starting to have issues. I can trust the team to diagnose everything correctly. On a recent visit, I was following my wife in her car. Her comment, "Autocare European, won't they be expensive?" The answer is they are very affordable. Plus on one visit they gave me a loan car. Plus, they detail the car on each visit. I am sold.

You are in good hands with Alex at Auto Hans. He is experienced and came highly recommended to me by other BMW owners. Alex was able to get me in immediately just before Closing recently even without an appointment to install a new battery so that I wouldn't be stranded in very cold weather. That's good service and greatly appreciated. Maintenance and Repairs are done properly and you WILL save money over the Dealership !

I go to this place to just get some gas and try to find a place that does oil change. As I stopped at the pump I noticed this guy started to walk toward my car. He then tells me that this is a full service and I was like what? Then he says at this pump we fill your gas for you. I told him thanks, but I will try next time. Then I noticed that it was a shop so I asked him how much for a oil change. He said 24.98 and I asked him how long will it take. He told me It would take about 15 to 20 minutes. Well It only took 10 minutes and he was done. I would recommend this place to anyone who needs a oil change to check this place out. Plus if you don't feel like getting out your car to pump your gas do the full service. It's only little bit more. Thank you Bill for taking good care of my car. Good friendly, and courteous people.

My family has been coming to Brake-O for over 15 years. We've never had a bad experience with them, they are always honest, friendly, and knowledgeable. Prices are very fair and competitive. I don't know how many times I took my car in for a warranty check up at the dealership, was told something was wrong, took my car to Brake-O and they said nothing needed to be fixed. You aren't just a number to them, they really want to take care of their clients and remember your name, get to know you and have excellent service. I recommend them to everyone.

happy about the work this shop did. my bmw 328 had a bad head gasket, dealer told me it would take 3 days for the job to be done and my car sat there for 3 weeks finally took my car back, looked around for a a import shop in the area and found this place. my car was in&out in about 4 days. so far my car is running great! hope to continue with the good work thanks. Tony L.

Nick Adler as the general manager is excellent. He personally greeted me, listened to my concerns and then performed the checks. He recommended service and offered excellent prices. While my car was being worked on they even gave me a ride home (2 miles away). I had just visited another oil change place and they treated me rudely and with no respect. They did not use my coupon, check on an oil leak, or even offer suggestions besides visit a shop. Kwik Kar will be my new place for service for both my cars. I would highly recommend everyone to go there. They provide excellent customer services and care about the customer experience.

Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.

The worst!! STAY AWAY!! Destroyed my engine with 60K miles. The Manager supports his incompetent Technicians. The place is an absolute SCAM!!