Bob Parra runs a well-managed and professional auto service. We have u... read more Bob Parra runs a well-managed and professional auto service. We have used them for years and each time they have performed beyond our expectations. From the time you come in to the time you pick up your vehicle, the staff is friendly and knowledgeable. They explain things at a level I can understand. They do not pressure us. They explain the facts and help us determine the best solution and timeline. Each time we bring in our vehicle, they give it a good inspection so we know we are driving a safe vehicle. It used to be hard to find a good car repair shop. I don't know if that is true for today because we have gone to Parra Car Care for so long. If you are looking for a top-notch shop that respects it's customers and tries very hard to please them then this is one of the best. They are great mechanics!
Found my new shop. Knowing they offer a shuttle service is a huge plus... read more Found my new shop. Knowing they offer a shuttle service is a huge plus, but the service and fair price is what I'll come back for. My mechanic worked with me on my parts issues and I feel like I got a good price for quality installing shocks all around. Staff made it as painless as possible and truck drives like it did new. Thanks gang :)
Charles the service manager is OUTSTANDING. My car would not start at... read more Charles the service manager is OUTSTANDING. My car would not start at my home. I had a jump from AAA. Later when I pulled my car out of the garage there appeared on my dash many symbols. I called Lexus and they told me it could be my altenator, traction, etc. not safe to drive and needs to be towed. I again called AAA and had my car towed to your facility which I had used before. Charles called me and said he charged my car and all symbols went off my dash and everything was fine. I have no car knowledge. I am my husbands' care giver.. We are both 86 yrs. old. Charles arranged to drop off my car and have another person and car from their facility drive back so that I did not have to drive anyone back to your facility. THIS IS MOST CARING AND GREAT SERVICE. I SO APPRECIATED ALL HE DID FOR ME DURING THIS TRYING TIME. If I had gone to Lexus who knows what they would have said was wrong with my car or the cost. THANK YOU VIRGINIA A. TALAC